Hub for Payers
For Payers, managing the healthcare needs of your members has never been easier.
We built Hub to remove the friction when it comes to scheduling & dispatching any patient logistics healthcare service between your members and contracted facilities. Guarantee the right care team and vendor, at the right time.
Create and deploy custom workflows in minutes, not months.
Take any healthcare service and build a customized digital workflow that has all your policies and data requirements for the scheduling of care, and then define the workflow for the delivery of that scheduled event. Perfect for care teams, digital call centers, transfer centers, and members.
Member Benefits Management
Member benefits and global authorization management across all service types enable at the point of scheduling real-time visibility and tracking. Set alerts on allotment thresholds or expiring global authorizations.
Tools for care teams to communicate and coordinate in real-time.
Live Map updates, status updates, and messaging with all care team members lets everyone know what's happening at every step.
Connect to local, credentialed vendors and care teams to deliver any healthcare service.
Every scheduled event is sent to a marketplace of contracted, credentialed patient logistics Vendors locally. Approved service providers can respond instantly.
Operational Insights and Fraud Detection
A fully functional BI tool to help get operational insights and build custom dashboards for care teams and vendors to view. When it comes to billing, leverage Machine Learning (ML) to identify fraud and abuse with vendors and suppliers.
Secure & Scalable
Our HIPAA-Secure cloud-based system allows for your operations to scale up or down as needed with no lapse in time or resources.
- Arrange an NEMT ride home via Lyft
- Broadcast out a request for a Home Healthcare Worker to follow up one week later
- Capture vitals and other important information
- Marks the task complete
- Verify with a signature