Community paramedicine & MIH
Community care missions for paramedicine and mobile integrated health teams.
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Trusted by 2,500+ healthcare facilities
Patient logistics infrastructure for healthcare
VectorCare is the rails that connect healthcare systems with transport, DME, and home health vendors — embedded directly in your EHR.
Hours spent coordinating patient care
Before VectorCareAfter VectorCare
Every delayed discharge costs your hospital a bed day. VectorCare closes the gap.
For a hospital with 250 beds and 25 daily transports, discharge delays caused by uncoordinated logistics consume an average of 2.3 bed-days per patient. VectorCare automates transport, home health, and DME coordination from inside the EHR — cutting the time from clinical readiness to wheels rolling from hours to minutes.
By closing the logistics gap at discharge, VectorCare helps hospitals save over $500,000 annually in bed and labor costs, allowing care teams to focus on delivering better patient care.
One infrastructure layer.
Every patient logistics workflow.
VectorCare sits between your hospital systems and your supply network — automating the coordination layer that used to run on phone calls and fax machines.
Connects from
Hospital Systems
- EHR / Epic workflows
- Clinical discharge decisions
- Transfer centre requests
- Home health referrals
Powered by
Automated Dispatching Intelligence
- Negotiates with vendors in real time
- Dispatches to the best available provider
- Monitors and tracks every request
- Learns and optimises over time
Dispatches to
Marketplace Supply
- Transport & NEMT providers
- Home health agencies
- DME suppliers
- Air medical networks
Comprehensive patient logistics for every sector
Healthcare providers, from hospitals to home health agencies, rely on VectorCare to streamline patient transportation, manage Durable Medical Equipment (DME) delivery, and coordinate home health services. Our platform reduces administrative burden, ensuring seamless patient care from discharge to recovery.
Payers benefit from VectorCare’s transparent logistics management, removing brokers and improving cost efficiency while ensuring patients receive timely transport, home care, and essential medical equipment. Our real-time data helps track services and optimize reimbursements for improved cost control.
State and county health departments use VectorCare to manage public health transportation, coordinate patient logistics during emergencies, and streamline access to care services for vulnerable populations. Our platform offers scalability to meet the needs of entire communities.
Ambulance providers use VectorCare to efficiently manage non-emergency medical transportation received from Providers and Payers. Our platform integrates with Computer-Aided Dispatch (CAD) systems, optimizing resource allocation and reducing response times.
Fire departments and EMS teams benefit from VectorCare’s patient logistics tools, improving coordination for Mobile Integrated Health (MIH) services, non-emergency transports, and post-incident rehabilitation, ensuring they are always ready for the next call.
NEMT (Non-Emergency Medical Transportation) providers can optimize routes, manage ride scheduling, and improve customer satisfaction with VectorCare’s comprehensive platform, ensuring patients receive reliable, on-time transport to healthcare appointments.
The military can rely on VectorCare to manage patient transportation and logistics for both active-duty personnel and veterans, ensuring timely access to medical care and services across multiple locations, including remote deployments.
Home health providers use VectorCare to coordinate patient care post-discharge, ensuring seamless transitions from hospital to home with reliable transportation and scheduling of home care visits and services.
DME (Durable Medical Equipment) providers leverage VectorCare to ensure timely delivery and setup of medical equipment at patients’ homes, improving patient satisfaction and compliance with healthcare plans.
Start with the solutions you need, or run them all together
Every product is built on a unified patient logistics infrastructure, powered by A.D.I. (Automated Dispatching Intelligence). The more you use, the more powerful VectorCare becomes.
Hub
A no-code platform to design and manage workflows for any patient service — scheduling, protocols and secure care-team messaging in one place.
Find out moreTrust
Build and manage a compliant network of contracted vendors. Streamline onboarding, credentialing and policy enforcement across service zones.
Find out morePay
Simplify invoicing and payments for patient and medical-center rides with ACH, card and in-app notifications — securely powered by Stripe.
Find out moreInsights
Cloud-based, ML-powered BI with custom dashboards, natural-language queries and resource planning to track every performance metric.
Find out moreNEW!
Build your own Smart on FHIR App
Need a custom Smart on FHIR app for Epic or another EHR? We make it simple to build, test, and deploy your app with our developer toolkit.
Built on VectorCare
Patient & staff rides in Epic
Help teams arrange patient and staff rides from the Epic workflow.
See Lyft in Epic
NEMT from the Epic chart
Bring non-emergency medical transportation into the Epic chart.
Explore Bambi
Automated Negotiating & DispatchingIn Progress
DistancePriceETALabel
1.2 miles$2,200.005 minutesBest Pick
2.3 miles$2,100.007 minutesBest Price
4.2 miles$2,250.0011 minutesSlowest
5.3 miles$2,450.0015 minutesSlowest
AI agents optimizing patient logistics for all
VectorCare is building the next generation of AI agents to transform patient logistics. These intelligent agents seamlessly manage tasks from scheduling transport to negotiating best times and price, resource management and simplifying billing. Working in the background, our AI agents make every step of the care journey faster, more reliable, and easier to manage, benefiting both providers and patients alike.
Connect VectorCare with the systems you already use
From EHRs and dispatch software to rideshare and air medical networks, VectorCare plugs into your existing stack so every transport, home health and DME request flows without manual work.
Trusted by healthcare teams across America.
Jim Karras
Vice President & COO, AmbuServe
“We can obtain calls instantly without having customer service reps go through data point by point. The workflow is seamless and saves our team hours every single day.”
Tom Clowdus
Vice President, Advantage Ambulance
“VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program — our team genuinely loves working with it day to day.”
Brian Napoli
Chief Operating Officer, Amwest Ambulance
“Since becoming a VectorCare client, our operations and communications teams have seen real efficiency gains and far less time wasted on phone calls and call-backs. Their customer service is outstanding and genuinely focused on helping us achieve our goals.”
Hilary Cohen
Clinical Social Worker
“My role is serving patients more efficiently — rapid requests and rapid outcomes. PT services become more expedient and exact when I am able to upload and request everything we need directly on VectorCare.”
Lisa
Chief of Staff, Regal Medical Group
“Implementation of VectorCare was a smooth transition for our teams and the support from VectorCare as our partner has been exceptional. Our staff love that it has made our transportation process more efficient and supervisors appreciate the reporting capabilities.”
90%
Efficiency improvement in scheduling patient logistics.
$247K
Bed throughput saving in a small hospital with less than 250 beds.
3mins
That's all it takes to schedule and find transport.
