Seamless patient logistics solutions
VectorCare provides a comprehensive suite of tools to manage all aspects of patient logistics. With automated workflows, our platform breaks down healthcare silos — streamlining coordination for everything from transport to home health and DME in one place, so healthcare teams can focus on delivering quality care.
Powered by SMART on FHIR, VectorCare brings transportation, home health, and DME coordination directly into your Epic workflow for the first time ever.
Create and deploy custom workflows in minutes, not months
VectorCare Hub makes it easy to create and manage complex workflows, empowering healthcare providers to adapt quickly and deliver efficient, high-quality patient care.
- Streamline care with custom workflows
Design and configure patient-focused workflows tailored to your organization's unique needs, reducing delays and ensuring timely care.
- Tailored protocols for personalized care
Build patient-centered protocols that adapt to the specific requirements of each service, enhancing patient outcomes and experience.
- Effortless PCS form signatures
Simplify documentation with easy-to-request electronic signatures for PCS forms, ensuring compliance and reducing administrative burden.
- Collaborate seamlessly across care teams
Enable real-time communication and coordination among care teams before, during, and after events, keeping stakeholders informed and aligned.
Empower your network with credentialed healthcare professionals
VectorCare Trust simplifies credential management and policy enforcement, building a reliable network of qualified vendors while maintaining compliance across your marketplace.
- Seamless invite and onboarding workflows
Effortlessly invite and onboard vendors, streamlining their entry into your network and ensuring compliance from day one.
- Request and store credentials
Collect, verify, and securely store all required credentials in one place, with tracking for expiration dates to maintain compliance.
- Build and enforce policies
Set clear policies for vendors to ensure quality and consistency in service delivery, aligned with your organization's standards.
- Configure zone and bidding rules
Define custom rules for service zones and bidding, ensuring vendors participate in the marketplace by location, service level, and insurance requirements.
Harness the power of machine learning and build intuitive BI dashboards
VectorCare Insights empowers organizations with advanced analytics and machine learning, transforming data into actionable insights that enhance patient logistics and operational efficiency.
- Build powerful dashboards
Create custom, shareable dashboards to visualize key metrics and track operational performance across your organization.
- Leverage machine learning
Use machine learning to gain valuable insights, optimize resource planning, and support data-driven decision-making.
- Use natural language
Generate reports and insights using natural language, making data analysis more accessible to all team members.
- Upload any data set
Integrate data from any source to enrich insights and create a comprehensive view of operations.
- Track performance and response times
Monitor and analyze performance metrics and response times to drive continuous improvement.
Accelerate payment and collection with easy invoicing tools
VectorCare Pay simplifies invoicing and payment collection, making it easier to manage finances efficiently and focus on delivering quality care.
- Custom invoicing
Generate tailored invoices for patients and medical centers, streamlining the billing process to fit specific needs.
- ACH and credit card payments
Accept payments through ACH and credit cards, offering flexibility and convenience for faster collections.
- Notifications and payment requests
Send payment reminders and requests via email, text, or in-app, ensuring timely payments and reducing delays.
Frequently asked questions
- VectorCare is a digital platform that simplifies patient transportation and other healthcare services like home health, durable medical equipment (DME), and meal delivery. It connects healthcare providers with trusted service networks to save time, reduce costs, and improve patient care.
- VectorCare is designed for hospitals, clinics, insurance companies, ambulance providers, NEMT providers, home health agencies, and state and county health departments. If you manage patient logistics, VectorCare can help you work faster and smarter.
- VectorCare eliminates the need for phone calls and emails by providing a simple online platform to request and schedule services. Requests are sent directly to approved providers, saving time and reducing errors.
- Yes. VectorCare speeds up patient discharges and transportation scheduling, freeing up hospital beds more quickly. Using the average across the US of anywhere from $2,383 per inpatient day, this can significantly reduce daily costs.
- Yes. Our team handles onboarding and integration end-to-end, and most customers are live within weeks — not months.