How Technology is Transforming Patient Logistics for SNFs
Patient Logistics

How Technology is Transforming Patient Logistics for SNFs

January 15, 2024
Daniel Smith

Coordinating transportation for elderly, disabled, or medically-complex patients presents unique challenges for skilled nursing facilities (SNFs). Fortunately, innovations in mobility management technology are transforming patient logistics for the better. Integrated scheduling platforms like VectorCare offer real-time tracking and two-way communication, which greatly improve efficiency, transparency, and care.

Tech that saves time

Automated scheduling systems significantly cut time spent arranging logistics. Staff simply enter trip parameters and the software handles driver assignment, routing, and scheduling based on preferences and constraints. This eliminates all the back-and-forth calls and manual planning previously required. Some systems even allow patients and caregivers to request rides directly.

Once rides are scheduled, real-time GPS tracking of vehicles provides unprecedented visibility. Nurses can get up-to-the-minute ETAs for patient pickups and know the moment they return. If a delay arises, staff are automatically notified. This allows proper preparations to be made instead of waiting in uncertainty. 

Tech that improves communication 

Another benefit is two-way, real-time communication between drivers, dispatchers, and facility staff. Critical updates can be shared immediately, whether it's a flat tire delaying arrival or a change in a patient’s condition necessitating adjustments. This closed loop vastly improves coordination and responsiveness.

Together, these advances alleviate significant logistical headaches for SNFs. Medical services are never forced to discharge patients “into the void” again, wondering if transportation will arrive on time. Patient needs are met promptly and compassionately using data instead of guesses. This transition to streamlined, tech-enabled logistics is a win for both overburdened staff and the patients in their care.

Read more about the the importance of efficient patient transportation for SNFs here.