Expert Epic Optimization & Integration Services

VectorCare helps healthcare organizations optimize Epic workflows with SMART on FHIR apps, bi-directional integrations, and automated patient logistics. Launch transport, DME, home health, and discharge coordination directly inside Epic Hyperspace, reducing double entry, phone tag, and delays while giving operations and IT leaders secure, scalable visibility across every request from initial order through fulfillment and reporting.

Epic embedded patient logistics workflow dashboard

Our Epic Optimization Services

Epic-embedded patient logistics, integration, automation, analytics, and workflow optimization built for complex healthcare operations.

Epic Integration

Embed patient transport, NEMT, DME, home health, and ancillary service workflows directly inside Epic Hyperspace using SMART on FHIR launch context and patient data.

Interoperability Connect

Unify Epic with CAD, billing, payer, rideshare, home health, DME, and other systems through FHIR R4, HL7 v2, REST APIs, and integration tooling.

FHIR Marketplace

Launch Epic-embedded logistics apps and accelerate custom SMART on FHIR development through VectorCare’s marketplace and SoFaaS developer platform.

Discharge Workflows

Optimize Epic discharge transport coordination so case managers can schedule requests in under three minutes and improve bed-throughput visibility.

PACE Logistics

Coordinate recurring transport, DME, pharmacy, meal delivery, and home health workflows for PACE programs directly from Epic or other FHIR-compliant EHRs.

Workflow Analytics

Track transport volume, on-time performance, vendor scorecards, payer mix, denial rates, and bed-throughput impact with embedded operational dashboards.

Epic integration planning session

Our Epic Integration Process

Assess Current Epic Workflows

VectorCare starts by reviewing patient logistics workflows, discharge coordination steps, transport ordering patterns, vendor handoffs, and existing Epic build. This identifies friction from double entry, phone-based coordination, missing data, and disconnected fulfillment tracking.

Map Integration Requirements

Configure Embedded Workflows

Test Security and Data Flow

Launch, Measure, and Optimize

Trusted At Scale

Proven Outcomes

VectorCare supports measurable patient logistics improvements across thousands of healthcare facilities nationwide.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare logistics expertise with enterprise-grade Epic interoperability and automation.

Epic-Native

SMART on FHIR apps launch directly inside Epic with patient context and less double entry.

Proven Scale

VectorCare serves over 2,500 healthcare facilities and generated 2.3 million broadcasts in 2024.

Automation

A.D.I. saved customers over 10,000 hours by streamlining patient logistics coordination.

Secure Cloud

HIPAA-secure cloud workflows support sensitive patient logistics and enterprise healthcare operations.

Meet The VectorCare Team

Healthcare logistics experts guiding scalable Epic integration.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, bringing over 15 years of experience in the healthcare industry to his leadership role. His vision for VectorCare was born from firsthand experience working within an ambulance company in Northern California that grew to become the largest in the state. Recognizing critical gaps in patient logistics and care coordination, David founded VectorCare to dismantle barriers created by legacy technologies and build a unified, intelligent platform for patient transport and services. Under his leadership, VectorCare has grown to serve over 2,500 healthcare facilities nationwide, achieved three years of sustained profitability, and is now expanding internationally. David remains deeply committed to the mission of ensuring the right care at the right time for every patient.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member and Partner at grep -vc

Paul Willard serves as a Board Member and Partner at grep -vc, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is Epic optimization?

Epic optimization is the process of improving how teams use Epic workflows, integrations, data fields, and embedded applications to reduce manual work and improve operational outcomes. For patient logistics, that means launching transport, DME, home health, discharge, or transfer workflows directly inside Epic with patient context, fewer duplicate entries, automated dispatching, and measurable reporting.

How does VectorCare integrate with Epic?

Can clinicians launch VectorCare workflows inside Epic Hyperspace?

What patient logistics workflows can be optimized in Epic?

How long does an Epic integration usually take?

Is VectorCare secure for patient logistics data?

Does VectorCare support FHIR and HL7 integrations?

How is ROI measured after Epic optimization?

Still Have Epic Integration Questions?

Talk with VectorCare about workflow fit, security, and ROI.

Secure & Trusted

Awards and Recognition

HIPAA-secure cloud certification badge

HIPAA-Secure Cloud

Supports protected healthcare workflow coordination.

SOC 2 Type II certification badge

SOC 2 Type II

Enterprise cloud security controls documented.

SMART on FHIR certification badge

SMART on FHIR

Epic-embedded interoperability for clinical workflows.

Optimize Epic Patient Logistics Workflows

Share your Epic workflow goals, integration scope, and operational challenges. VectorCare can help assess fit, demonstrate embedded workflows, and outline a practical path to measurable patient logistics ROI.

Contact Us Today

You can also send us a quick email at trevor@vectorcare.com.