Seamless patient logistics—right inside your EHR

Experience seamless integration with VectorLogistics' Smart on FHIR app. Create requests, receive real-time updates, and chat with logistics teams providing support to the patient—all directly within your Electronic Health Record (EHR). No more switching tabs or apps; keep your focus on what matters most: efficient patient transitions.

Healthcare worker in blue scrubs using a laptop showing patient transport details and status in a medical office.
Compatible with leading EHR systems

Why healthcare teams love it

Requests made in Epic

Stay in your EHR

Initiate transport requests, DME, or home health requests without ever leaving systems like Epic.

Dashboard showing real-time transport updates on a map

Real-time updates

Stay informed with real-time updates and communication—see vehicle status without ever leaving your EHR.

Workflow example showing patient discharge

Efficient workflows

Automate workflows, real-time notifications, and get the right care, at the right time to streamline patient logistics.

It's as easy as...

1

Download from the Epic store

Visit the EHR Store (like the Epic Showroom) and download the VectorCare Smart on FHIR™ app to your device.

2

Build custom workflows

Create personalized workflows for patient transport, home health, or equipment delivery—right within VectorCare.

3

Connect to vendors

Invite and connect with trusted vendors in just a few clicks to enable real-time collaboration and scheduling.

4

Deploy in seconds

Push your custom workflows directly into your EHR environment and make updates anytime.

This intuitive flow ensures

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Easy access

Nurses, case managers, hub agents, and doctors (via Epic) sign in through Epic, access workflows from any Patient.

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Hub processing

Evaluate benefits, medical necessity, service levels, and approvals.

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Trust network

Established zones of contracted vendors help with coordination and getting the right care, at the right time.

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Connect integrations

Integrations into Vendors CADs helps get realtime updates and ETAs where needed. All within Epic.

How leading health systems use VectorCare inside Epic every day

See how health systems are transforming patient logistics without disrupting clinical workflows. VectorCare's Epic integration makes these critical daily use cases completely seamless.

Coordinate NEMT and home health services in one discharge workflow

Eliminate the gap between transportation home and follow-up care. Schedule both services together to ensure patients receive required post-discharge visits, preventing costly readmissions.

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Coordinate NEMT and home health services in one discharge workflow

Speed up inter-facility transfers

Coordinate complex transfers between facilities with real-time vehicle tracking and arrival notifications. Whether transferring to a specialty facility or skilled nursing, all coordination happens in Epic with full visibility.

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Speed up inter-facility transfers

Reduce emergency department discharge delays

Speed up ED throughput by eliminating discharge delays. Schedule patient transportation while care is being finalized, not after. Real-time tracking ensures vehicles arrive exactly when patients are ready.

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Reduce emergency department discharge delays

Automate recurring chronic care transportation

Automate recurring transportation for chronic care patients. Set up standing orders once, and VectorCare handles the scheduling, confirmations, and tracking for every appointment—reducing no-shows and improving outcomes.

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Automate recurring chronic care transportation

Coordinate equipment delivery with discharge timing

Schedule oxygen, wheelchairs, hospital beds, and other equipment delivery coordinated with patient discharge timing. Ensure equipment arrives before the patient, preventing discharge delays and readmissions due to missing equipment.

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Coordinate equipment delivery with discharge timing

Access VectorCare’s entire suite of patient logistics tools right inside Epic

Create a complete patient logistics solution right inside your existing clinical workflow with VectorCare’s suite of powerful logistics tools.

Diagram showing six interconnected components: Hub (no-code workflow builder for defining protocols), Connect (integration with CAD, SSO, billing systems), Trust (marketplace for credentialed vendors with policy enforcement), Pay (vendor payments with invoicing and credit processing), Insights (performance tracking and data optimization), and Benefits (automated authorization with patient insurance data).

Featured resources

Reimagining Air Medical Transport Through EMR Integration
Patient Logistics

Reimagining Air Medical Transport Through EMR Integration

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Priority Dispatch and VectorCare Forge Strategic AI-Powered Partnership
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Priority Dispatch and VectorCare Forge Strategic AI-Powered Partnership

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How VectorCare Is Positioned to Lead the Patient Logistics Market
Patient Logistics

How VectorCare Is Positioned to Lead the Patient Logistics Market

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Frequently asked questions