Smarter Medical Transportation with VectorCare

VectorCare helps healthcare organizations coordinate Medical Transportation without phone trees, spreadsheets, or disconnected portals. From NEMT and ambulance dispatch to air medical transfers and post-discharge rides, the platform brings request intake, vendor routing, ETA visibility, EHR context, invoicing, and analytics into one HIPAA compliant workflow built for hospitals, payers, agencies, and transport providers.

Healthcare team coordinating medical transportation on a digital logistics platform

Our Medical Transportation Services

Coordinate every transportation workflow with automation, EHR context, vendor governance, invoicing, and analytics in one platform.

Discharge Transport

Digitize discharge rides from inside the care workflow, automate vendor dispatch, improve ETA visibility, and reduce bed delays caused by phone-based transportation coordination.

Interfacility Transfers

Coordinate ED-to-higher-care, hospital-to-SNF, LTAC, rehab, home, and specialty transfers with structured clinical context, appropriate level-of-service routing, and audit-ready documentation.

Air Ambulance

Route fixed-wing and rotor-wing transport requests through a SMART on FHIR-enabled marketplace that helps hospitals compare accepting providers, ETAs, and clinical capabilities faster.

Automated Dispatch

Automate simultaneous vendor broadcasts, capture bids and ETAs, apply routing rules, escalate exceptions, and reduce manual dispatch calls across NEMT, ambulance, and ancillary services.

Vendor Management

Build, credential, and govern direct-contracted transport networks with rate cards, service zones, compliance tracking, vendor scorecards, and policy-based routing controls.

EHR Integration

Connect patient transportation workflows with Epic, other FHIR-compliant EHRs, CAD systems, billing platforms, payer systems, and operational tools.

Care team coordinating patient transportation on a healthcare logistics dashboard

How Medical Transportation Coordination Works

Submit a Complete Digital Request

A case manager, dispatcher, payer coordinator, or provider submits a structured transport request through Hub, an embedded Epic SMART on FHIR workflow, or API integration with required patient and trip details.

Route to Qualified Providers

Confirm ETA and Dispatch

Track Through Completion

Analyze and Reconcile

Proven at Scale

Customer Impact

Healthcare organizations use VectorCare to reduce coordination labor, delays, and transportation workflow friction.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare brings healthcare-grade automation to complex patient transportation workflows.

Unified Platform

Coordinate transport, DME, home health, invoicing, analytics, and vendor routing from one connected workflow.

EHR Embedded

SMART on FHIR workflows reduce double entry by bringing patient context directly into logistics requests.

Automated Dispatch

ADI automates routing, bid capture, ETA comparison, fallback escalation, and policy-based dispatch decisions.

Compliant Networks

Credentialing, audit trails, access controls, HIPAA compliant workflows, and scorecards support governed operations.

Meet the VectorCare Team

Experienced healthcare logistics leaders building national patient infrastructure.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Frequently Asked Questions

What is medical transportation software?

VectorCare is not a traditional transportation company that owns vehicles. It is a patient logistics platform that helps healthcare organizations coordinate medical transportation through their contracted networks. Hospitals, payers, agencies, ambulance companies, NEMT providers, and PACE organizations use VectorCare to request, route, dispatch, track, analyze, and reconcile transportation workflows from a single digital system.

How fast can teams schedule a medical transport?

Does VectorCare integrate with Epic and other EHRs?

What types of medical transportation can VectorCare coordinate?

How does VectorCare manage transportation vendors?

Is VectorCare HIPAA compliant?

How is VectorCare priced?

What reporting does VectorCare provide for transportation operations?

Still Have Medical Transportation Questions?

Get practical answers from patient logistics specialists.

Security & Compliance

Security & Compliance

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SOC 2 Type I

Independent security controls for healthcare SaaS operations.

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HIPAA Compliant

HIPAA-compliant workflows for protected health information.

Ready to Modernize Medical Transportation?

Tell us about your current transportation workflow, trip volume, integrations, and vendor network. VectorCare can help assess fit, ROI, and deployment options.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.