Lyft SMART on FHIR App goes live, powered by VectorCare

VectorCare and global mobility platform Lyft have collaborated to launch the Lyft SMART on FHIR App, a first-of-its-kind solution that brings Lyft’s nationwide transportation network powered by VectorCare’s patient logistics platform directly into the Epic Electronic Health Record (EHR) workflow.

Now available through the Epic App Market (Showroom), the Lyft SMART on FHIR App allows care teams to schedule and manage patient rides without leaving the EHR. The result: faster discharges, fewer missed appointments, and improved access to care for patients who rely on transportation support.

Reimagining Patient Transportation at the Point of Care

Built using FHIR (Fast Healthcare Interoperability Resources) standards, the Lyft SMART on FHIR App seamlessly connects Epic users with Lyft’s transportation network inside the EHR interface. Care coordinators and case managers can order, schedule, and track rides in real time – securely and compliantly – all within their existing workflows.

Key features include:

• In-EHR Ride Scheduling: Order Lyft rides directly from a patient’s chart in Epic.
• Automated Data Sync: Patient demographics, appointment times, and destinations are securely populated via FHIR APIs.
• Real-Time Ride Tracking: Monitor trip progress and arrival status within the EHR.
• Streamlined Discharges: Support timely transportation to home or post-acute care, reducing discharge delays and bed occupancy.

Epic as the First EHR Platform

Epic is the first EHR through which VectorCare is making the Lyft SMART on FHIR App available, enabling healthcare organizations to activate the solution within minutes and deploy it in hours. The app leverages our SMART on FHIR framework, allowing Lyft to embed its transportation services natively within healthcare workflows.

“By bringing Lyft directly into the Epic ecosystem, we’re closing one of healthcare’s most persistent gaps – patient transportation,” said David Emanuel, CEO of VectorCare. “Our SMART on FHIR framework makes it possible for innovators like Lyft to deliver services securely and seamlessly, right where care happens.”

“Lyft’s mission is to serve and connect, and we believe transportation should never stand between patients and their care,” said Betty Yen, Head of Healthcare Partnerships at Lyft. “With our new SMART on FHIR App, powered by VectorCare, Epic users can now order and manage rides instantly – helping more patients get to appointments and home safely after hospital visits.”

Availability

The Lyft SMART on FHIR App, enabled by VectorCare, is now available in the Epic App Market (Showroom) for all Epic health system customers. Future versions will expand to additional FHIR-enabled EHR platforms, enabling broader access to Lyft’s healthcare transportation network nationwide.

Read why SMART on FHIR is critical to the future of connected care here.