Schedule medical transport from the patient chart in Epic
The Bambi SMART on FHIR app, powered by VectorCare, lets care coordinators and case managers request medical transport from the chart, track it, and see status and completion written back to the Epic chart record. Implementation into Epic is free, and transports bill as usual under your Bambi and facility arrangement.
Illustrative example · schedule from the chart · not real patient data
Free implementation into Epic
Implementation into Epic is free for your health system. Transports are billed as usual.
Service levels that match the patient
BLS, ALS, wheelchair, stretcher, and ambulatory, as configured for your program.
Live from Epic Showroom
A standard SMART on FHIR launch from Epic Showroom. Your Epic team keeps control of the schedule.
Four steps, all inside the patient's chart in Epic
Schedule NEMT from the chart
Open Bambi from the patient chart and request transport at the needed service level: BLS, ALS, wheelchair, stretcher, or ambulatory.
Track status in-chart
Follow request status and timing in the app window inside the chart while the trip is underway.
Write-back completion to the chart record
Status and completion are written back to the Epic chart record so the trip is not stranded in a separate system.
Standing orders and recurring rides
Set up a standing order once for patients with repeat appointments, such as dialysis, instead of booking each trip by hand.
Coordinate medical transport without leaving Epic
No separate portal for the request
Staff start from the chart instead of retyping patient details into another website.
Details filled from the chart
The request opens with patient context pulled through FHIR.
Status in one place
See request status and timing in the app window inside the chart.
Written back to the chart record
Status and completion are written back to the Epic chart record so the trip is not stranded in a separate system.
Service levels that match the patient
Request BLS, ALS, wheelchair, stretcher, or ambulatory transport as enabled for your program.
Standing orders and recurring rides
Set up a standing order once for patients with repeat appointments, such as dialysis, instead of booking each trip by hand.
Built for the trips your team already coordinates
Inpatient discharge
Schedule transport when the patient is ready to leave.
ED departure
Request a trip home or to the next care site from the emergency department workflow.
Inter-facility transfer
Move patients between facilities at the service level required.
Outpatient appointments
Support clinic, therapy, and similar visit patterns.
SNF and rehab
Coordinate trips to and from skilled nursing and rehab when clinically appropriate.
Standing orders / Recurring rides
Set up a standing order once for patients with repeat appointments, such as dialysis, instead of booking each trip by hand.
Implementation into Epic is free. Transports bill as usual.
Implementing the Bambi SMART on FHIR app in Epic is free for your health system. Transports are billed as usual under your Bambi and facility arrangement.
Implementation into Epic
No cost to your health system to implement the Bambi SMART on FHIR app in Epic.
Transports, billed as usual
Transports are billed as usual under your Bambi and facility arrangement.
Epic SMART on FHIR, plus a Bambi path
An Epic environment that can launch SMART on FHIR apps, plus a path to Bambi-powered fulfillment for your market. Details on the walkthrough.
For your Epic analyst and IT team
The Bambi SMART on FHIR app is a standard SMART on FHIR launch from inside Epic. Here is what your team is signing up for.
What it is, technically
- Launch
- SMART on FHIR app launched from the patient or encounter context in Epic.
- Access
- Staff open it from inside Epic, in the patient's chart.
- Auth
- Ask us for the client type, API, and scope list for your build.
- Data
- Reads patient and encounter context through FHIR to support the request. Ask us for the full API and scope list.
- Downstream
- Requests flow into Bambi for CAD and network execution on the operator side.
- Security
- VectorCare has completed a SOC 2 Type II audit, with the report available under NDA, and signs Business Associate Agreements with covered entities. Security details
Activation steps
- Request the download
Request the download in Epic Showroom (listing id 3762).
- VectorCare grants access
VectorCare grants non-production and production access as applicable.
- Your Epic analyst builds it
Add launch points, roles, FHIR privileges, and URL allowlists.
- Wire the environment
VectorCare and Bambi complete environment wiring for request flow, status visibility, and chart write-back.
- Test, then go live
Test in non-production, then go live through your change control.
Live from Epic Showroom. How long this takes depends on your team's change control and security review. We will map a realistic plan on the walkthrough.
Bambi in the VectorCare SMART on FHIR app marketplace
Bambi
The Bambi SMART on FHIR app, powered by VectorCare, helps care teams schedule and track medical transport without leaving Epic. See the full listing in our SMART on FHIR app marketplace.
Integrations
Epic ShowroomFrequently asked questions
The Bambi SMART on FHIR app is an app experience inside Epic, powered by VectorCare, that lets care teams request and track medical transport from the patient chart. Bambi provides the NEMT CAD and network execution behind the request. It is listed in Epic Showroom (listing id 3762).
Implementation of the Bambi SMART on FHIR app into Epic is free for your health system. Transports are not included and are billed as usual under your Bambi and facility arrangement.
No. VectorCare provides the patient logistics platform and SMART on FHIR layer. Bambi provides the NEMT software and network execution. VectorCare is not a broker or a transport company.
The Bambi SMART on FHIR app supports BLS, ALS, wheelchair, stretcher, and ambulatory transport, as configured for your program. Your walkthrough will map which levels apply in your market.
Yes. Status and completion are written back to the Epic chart record. While the trip is underway, staff also see request status and timing in the app window inside the chart.
Yes. The Bambi SMART on FHIR app supports standing orders, so staff can set up recurring rides for patients with repeat appointments, such as dialysis, instead of booking each trip by hand.
Your Epic team requests the app in Epic Showroom, adds launch points, assigns roles and FHIR privileges, allowlists required URLs, and moves the build through non-production to production under your change control. VectorCare supports app access and workflow setup with Bambi connected for fulfillment. Go-live is a standard SMART on FHIR launch from Epic Showroom; your Epic team keeps control of the schedule. On the walkthrough we will map the steps to your process.
See a transport request from the chart
Bring your transport lead and your Epic analyst. On a walkthrough we will walk a test request from the chart, show status write-back to the record, and outline the build steps for your team.
Bambi is a trademark of its respective owner. Epic and Showroom are trademarks of Epic Systems Corporation. Epic does not endorse, certify, or verify this product. VectorCare is not a transportation broker or a transport provider.