VectorCare SMART on FHIR

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VectorCare is the one stop shop for all patient logistics workflows for in-patient and out-patient services.

Transportation
Public Health
DME
Air Ambulance
Ground Ambulance
Home Health
In-patient Transportation
Out Patient Transportation
TNC

VectorCare Embedded SMART on FHIR App:

Seamlessly integrate patient logistics into your EHR workflow with this SMART on FHIR app – no app switching needed.

Healthcare providers can request and manage non-emergency medical transportation (NEMT), ground ambulance, air ambulance, ride share/TNC (Uber & Lyft), durable medical equipment (DME), home health services, and meal delivery and much more directly within Epic, Cerner, AllScripts, and other leading EHR systems.

Key Features:

  • Real-time vehicle/delivery tracking, status updates, and notifications
  • Automated scheduling, vendor coordination, and recurring orders
  • Secure in-EHR communication with logistics teams
  • Custom workflows for transports, equipment delivery, and post-discharge care
  • Instant messaging with care teams

Benefits:

  • Faster discharges, inter-facility transfers, and improved ED throughput
  • Reduced readmissions and no-shows through coordinated care
  • Significant time and cost savings by eliminating manual coordination
  • Enhanced patient outcomes and satisfaction

Ideal for hospitals, health systems, clinics, and care coordinators needing efficient, interoperable logistics. Available in the Epic App Orchard and fully FHIR-compliant.

  • Hospital Discharge Coordination Coordinate non-emergency medical transportation (NEMT), durable medical equipment (DME) delivery, and home health services in a single EHR workflow to ensure patients get home safely with needed support, reducing readmissions.
  • Inter-Facility Transfers Speed up transfers to specialty care, skilled nursing, or rehab facilities with real-time vehicle tracking and arrival notifications for seamless patient handoffs.
  • Emergency Department Throughput Schedule patient transportation (including rideshare options like Uber/Lyft or ground transport) while finalizing care to minimize discharge delays and free up ED beds faster.
  • Chronic Care Management Set up standing/recurring orders for ongoing transportation needs (e.g., dialysis, chemotherapy) to reduce no-shows, automate scheduling, and improve treatment adherence.
  • DME and Equipment Delivery Timing Request and track delivery of oxygen, wheelchairs, hospital beds, or other equipment to align precisely with patient discharge, preventing delays due to missing items.
  • Post-Acute Care LogisticsArrange home health visits, meal delivery (if supported), or follow-up transports directly in the EHR to support recovery and enhance care coordination.
  • Critical Transfers (Air/Ground Ambulance) Initiate urgent ground or air medical ambulance requests when higher-acuity transport is needed, with in-app status updates for time-sensitive scenarios.

    And many more.....