Privacy Policy 

 

 

 VECTORCARE

Privacy NOTICE

Last updated: December 4th, 2019

This Privacy Notice (“Privacy Notice” or “Privacy Policy”) outlines how VectorCare Inc. and our affiliated companies (“VectorCare”, “we”, “our” or “us”), use Personal Information (defined below) that we process in connection with your use of our website: http://www.vectorcare.com and all software, services, extensions, mobile applications, subdomains, and application programming interfaces we provide (collectively, our “Service”).

  1. introduction.

We strive to respect privacy and we recognize the need for appropriate protection and management of any Personal Information that is shared with us as part of using our Service. As used in this Privacy Notice, “Personal Information” means any information relating to an identified or identifiable person. You may choose whether or not to provide or disclose Personal Information in connection with your use of our Service. If you choose not to provide the Personal Information we request, you may still visit and use parts of our Service, but may be unable to access or use certain features, options, programs, products, and services. Our Service may contain links to third-party websites, products, services, and advertisements that are not owned or controlled by VectorCare. We are not responsible for the privacy practices or the content of those third-party websites, products, services, and advertisements, and you visit them at your own risk.

  1. CATEGORIES OF personal information we collect.

We and our third-party service providers may collect the below categories of Personal Information when you use our Service:  

  • Your name;
  • Email address;
  • Phone number;
  • Address;
  • Geolocation;
  • Payment information;
  • Communications, documentation, or other information you send to us or upload to the Service.
  1. When Personal Information is Collected.

Our Service may invite you to submit Personal Information in the following ways:

  • Contact Information.

In various areas of our Service and in printed materials, we provide you the opportunity to submit a form with basic contact information, such as your name, email, and phone number. When you submit a form to us, you are giving VectorCare permission to use such information to inform you of technical information regarding our Service, to subscribe you to our blog and other communications, and to distribute promotional materials to you. If you no longer wish to receive these emails, the opt-out process is described in Section 7 of this Privacy Notice. You may also unsubscribe from any email by following the unsubscribe instructions found within that email. However, as described in Section 7 of this Privacy Notice, you cannot opt out of receiving transactional emails related to your account with us or your use of our Service.

  • Application for Employment.

Our Service allows users to submit an application for employment by email. If you submit an application for employment, we may request some or all of the Personal Information listed in Section 2, above. We request this information to process your application in accordance with our internal hiring practices and to comply with applicable employment law. Please be advised that depending on the position you apply for, we may request certain Personal Information in order to perform a pre-employment background check and/or a pre-employment drug and alcohol test. In the event your Personal Information is requested for one or more of these purposes, we provide supplemental information about your rights and our obligations under applicable law at the time such Personal Information is requested.

  • Document Submissions.

Our Service allows users to email or upload documents to us (namely, a resume and cover letter or information relating to your qualifications, certifications, or a professional or other license). If you choose to send documents of this nature to us, you may disclose certain Personal Information through the Service as a product of your submission. VectorCare uses commercially reasonable efforts to ensure the appropriate administrative, physical, and technical safeguards are in place as it relates to the Personal Information you provide through our Service as part of any document submission.  

  • Personal Information You Disclose Relating to Others.

Our Service may allow you to disclose Personal Information relating to another person. If you disclose any Personal Information relating to other people in connection with our Service, you represent to us that you have the right and authority to (i) submit that information to us, and (ii) to permit us and third-party service providers to manage, process, use, and disclose that information in accordance with this Privacy Notice.

  • Third-Party Providers.

Please note that we use certain third-party service providers in connection with the Services. These third-party service providers may collect Personal Information about you in connection with your use of our Services, when they are performing services for you, and/or when you are using certain functions on our Service. Any information, including Personal Information, collected by such third-party service providers will be subject to those third parties’ privacy notices or privacy policies, rather than this Privacy Notice. For more information related to third-party service providers, please see Section 6(a) of this Privacy Notice.

            (f)   Payment Information.

When you pay through our Services, third-party service providers acting on our behalf process payment information, including payment card details and billing and delivery/pick-up addresses. Any Personal Information collected by such third parties will be subject to the third parties’ privacy policy, rather than this Privacy Policy. 

  1. Information Collected Automatically.

Certain information on our Service is collected automatically by means of various software tools, as described below. We have a legitimate interest in using such information to assist in systems administration, information security, abuse prevention, to understand the usage of our Service, to analyze the effectiveness of our Service, and to improve our Service. Alone or in combination with other information, some or all of the automatically collected information may constitute Personal Information under certain laws pertaining to data privacy depending on where you live.

Some of our third-party service providers may also use cookies or other methods to gather information regarding your use of our Service. These third-party service providers may use these cookies or other tracking methods for their own purposes by relating information about your use of our Service with any Personal Information about you that they may have. The use of this information, including any Personal Information they may have about you, by these third-party service providers is subject to those third parties’ privacy notices or privacy policies, rather than this Privacy Notice.

  • Log Files on Our Service.

We maintain certain log files relating to the access and use of our Service. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, Internet Service Provider (“ISP”), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us (collectively, “Log Data”). This Log Data may be used to monitor and analyze use of the Service, technical administration, to enhance functionality and user-friendliness, and to better tailor our Service to your and our other visitors’ needs. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the purposes provided in this Privacy Notice.

  •  

We use cookies, which are small pieces of data stored in text files, to make interactions with our Service easy, efficient, and meaningful. When you visit our Service, our servers may send a cookie to your computer or other device. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to us, either by responding to an email, signing up for our Service, or filling out a web form, you remain anonymous to us. We may use cookies that are session-based or persistent. Session cookies exist only during one session – meaning, they are downloaded to your web browser when you visit our Service, but then they disappear from your computer/device when you close your browser software or turn off your computer/device. Persistent cookies, on the other hand, are used for multiple visits to our Service and remain on your computer/device after you close your browser or turn off your computer/device.

Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful, or you can use the help option in your browser for more details:

Cookies may be set by us when you are visiting or using our Service (these are “first party cookies”) or by third parties, like our third-party service providers and/or third-party advertisers, (these are “third-party cookies”). If you are primarily concerned about third-party cookies generated by advertisers, you may be able to turn these off by going to the Your Online Choices or by visiting the Network Advertising Initiative’s Opt-out page, where you may be able to control third-party online advertising. Please note that there are more networks listed on those sites than we may use as part of our Service. If you would like to find out more about cookies and their use on the internet, you may find the following links useful:

Please note that if you disable your web browser’s ability to accept cookies, you will be able to navigate through parts of our Service, but you may not be able to successfully use all of the features of our Service.

  • Do Not Track Signals.

VectorCare does not track users of our Service across third-party websites to provide targeted advertising. Accordingly, we do not currently respond or take any action with respect to a web browser’s "do not track" signal or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual consumer’s online activities over time and across third-party websites or online products/services.

  • Analytics Service.

We may use certain third-party analytics services to improve the functionality, features, or delivery of our Service. We may also use these analytics services to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into our Service. For example, we use Google Analytics on our Service to track user trends and usage. For more information on Google Analytics’ processing of Personal Information as it relates to our Service, please see http://www.google.com/policies/privacy/partners/. By using a browser plugin provided by Google, you can opt out of Google Analytics. 

            (e)  Location Information.

Our Service may feature or include various location-based components. To provide these location-based features, we and our partners and licensees may collect, use and share your precise location information, including the real-time geographic location of your mobile device or information relating to a vehicle that is shared with us through an application program interface. . Location information includes, but is not limited to, any information we derive in order to identify your geographic position. This information may be collected from your wireless carrier, certain third party service providers, directly from the mobile device, or through an application program interface. Your location information is only displayed and shared in accordance with your established privacy settings. This means that i. We may combine your location information with information from other services or third parties in order to provide you with an enhanced experience and/or to improve the overall quality of our Services. For certain Services, we may give you an opportunity to opt out of the combination of such information.

  1. The Purposes For Which We Use Personal Information.

If you submit or we collect Personal Information through our Service, then such Personal Information may be used to:

  • Provide, analyze, administer, and improve our Service and related services;
  • Contact you in connection with our Service and in connection with certain other services;
  • Send you updates and promotional materials that you have registered for;
  • Perform recruiting or human resources administration;
  • Protect our rights, our property, or the rights of third parties; and
  • Ensure the technical functionality and security of our Service.
  1. How We Disclose Personal Information.

We do not sell, lease, rent or otherwise disclose the Personal Information collected from our Service to third parties unless otherwise stated in this Privacy Notice or unless you otherwise consent to us doing so. The following sets forth when and where we disclose Personal Information collected through our Service:

  • Third-Party Service Providers.

We transfer Personal Information to third-party service providers to perform tasks on our behalf, to assist us in providing our Service, or to assist you in coordinating services you desire with third party service providers whom you desire to do business. For example, we may share your Personal Information with third-party service providers who assist us in performing core functions (such as hosting, data storage, and security) related to our operation of our Service and/or by making certain interactive tools available to you as a user of our Service. We may also share information with third-party service providers providing technical support, application development or integration, tracking and reporting functions, quality assurance, and other services. In the performance of our Service, we may share Personal Information from or about you with these third-party service providers so that we can deliver the highest quality user experience. We use commercially reasonable efforts to only engage with third-party service providers that post a publicly available privacy notice or privacy policy.

  • De-Identified and Aggregated Information.

To better serve you and improve our Service, VectorCare may conduct research utilizing certain anonymized Personal Information in statistical form. This research may be compiled and analyzed on an aggregate basis, and we may share this de-identified or aggregated information with our affiliates and third parties with whom we do business. This de-identified or aggregate information does not identify a user personally. VectorCare may also disclose de-identified or aggregated information in order to describe our Service to current and prospective third parties with whom we conduct business and to other third parties for other lawful purposes.

  •  

From time-to-time, we engage third parties to provide advertising services to assist us in advertising our brand and Service. Those advertising services may target advertisements on third-party websites based on cookies or other information indicating previous interaction with our Service.

  • Third Parties with Whom We Conduct Business and other Users of the Services.

We may interact with certain third parties in connection with our business or to help you or them coordinate services or tasks in connection with your use of our marketplace, platform, or other Services. In such cases, we may share Personal Information collected in connection with your expression of interest with these third parties. We do not control these third parties’ use of Personal Information we collect, and their use of the Personal Information will be in accordance with their own privacy notices or privacy policies.

  • In the Event of Merger, Sale, or Change of Control.

We may transfer or assign this Privacy Notice and any Personal Information to a related or third-party entity as part of a merger, acquisition, sale, or other change of control of our business, assets, or stock, including in connection with any bankruptcy or similar proceedings.

  • Other Disclosures.

We may disclose Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) detect, prevent, or otherwise address fraud or security issues; or (iii) protect against harm to the rights, property or safety of VectorCare, our users, or the public.

  1. Your CHOICES.

If you have questions regarding the Personal Information collected via our Service, you may submit an inquiry at https://www.vectorcare.com/contact/ or email us at hello@vectorcare.comWe will use commercially reasonable efforts to respond in a timely manner in accordance with applicable law. You may choose not to receive future promotional or advertising emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us, or by responding to the emails directly and requesting removal if such a link is not available. Additionally, you are able to specify your email preferences by clicking the update email preferences link at the end of VectorCare emails.Please note that even if you opt out of receiving the foregoing emails, you cannot opt out of receiving transactional emails related to our Service.

  1. International Users.

Please note that our Service is directed towards users who reside in the United States. By using our Service, you consent to the collection, storage, processing, and transfer of Personal Information in and to the United States, or other countries and territories, pursuant to the laws of the United States. While some of these countries may not offer the same level of privacy protection as your own, we commit to uphold the privacy protections as explained in this Privacy Notice.

  1. Retention of Personal Information.

We reserve the right to retain any Personal Information as long as the Personal Information is needed to: (a) fulfill the purposes that are described in this Privacy Notice, and (b) comply with applicable law.

  1. Data Security. 

The security of Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee the absolute security of Personal Information or our Service.

  1. Children's Privacy. 

We do not target children and do not knowingly collect any Personal Information from children under the age of thirteen (13). When a user discloses Personal Information on our Service, the user is representing to us that he or she is at least thirteen (13) years of age.

  1. FEEDBACK.

This Privacy Notice does not apply to any unsolicited free-form information you provide to VectorCare through the Service or through any other means. This includes, but is not limited to, information posted to any public areas of the Service, such as forums, blogs, and any ideas for new services or modifications to our Service, and other unsolicited feedback (collectively, “Feedback”). All Feedback shall be deemed to be non-confidential and VectorCare shall be free to reproduce, use, disclose, and distribute such Feedback to others without limitation or attribution. You are responsible for the Personal Information you choose to submit in these instances.

  1. Your California Privacy Rights.

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of Personal Information about you by VectorCare to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to hello@VectorCare.com

VectorCare

 

  1. Changes to this Privacy Notice.

As our organization changes over time, this Privacy Notice is expected to change as well. We reserve the right to amend the Privacy Notice at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice on our Service. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Service frequently to see the current Privacy Notice that is in effect and any changes that may have been made to it.

  1. Contacting Us. 

Any comments, concerns, complaints, or questions regarding our Privacy Notice may be submitted at https://www.vectorcare.com/contact/ or emailed to hello@VectorCare.com.

 

SUPPLEMENTAL PRIVACY STATEMENT FOR CALIFORNIA CONSUMERS

Last Revised: December 04, 2019

 

DO NOT SELL MY PERSONAL

 

1.   Introduction.

Our business interacts with natural persons residing in the State of California (each, a “consumer”). We have prepared this supplemental privacy statement (“Statement”) for our California consumers to inform them of their rights under the California Consumer Privacy Act of 2018 (effective in 2020) (“CCPA”). We review and update this Statement at least annually.

When we use the term “personal information” in this Statement, we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

2.   Personal Information We Collect.

If you are a California consumer, please be aware that we collect, process, and maintain personal information to fulfill certain business purposes related to our Service. We will not collect additional categories of personal information or use personal information collected for additional purposes without providing you notice.  We and our service providers may collect, and you may consent to provide, the categories of personal information set forth below in order to provide our Service to you, or because we are legally required to do so:

  • Your name;
  • Email address;
  • Phone number;
  • Address;
  • Geolocation;
  • Payment information;
  • Communications, documentation, or other information you send to us or upload to the Service.

3.   Personal Information We Disclose

We may disclose personal information in certain cases where that disclosure otherwise constitutes the sale of personal information.

4.   Your Privacy Rights.

In accordance with the CCPA, California consumers may exercise under certain conditions the following four
(4) categories privacy rights with respect to their personal information. Please note: you will not be discriminated against in any way by virtue of your exercise of the rights listed below, which means we will not deny goods or services to you, provide a different prices or rates for goods or services to you, or provide a different level or quality of goods or services to you. 

Privacy Right

Description

Access  

You have the right to know the categories of personal information that we collected in the previous twelve (12) months, the categories of sources from which the personal information was collected, the specific pieces of personal information we have collected about you, and the business purposes for which such personal information is collected and shared. You also have the right to know the categories of personal information which were disclosed for business purposes, and the categories of third parties in the twelve (12) months preceding your request for your personal information.

Data Portability

You have the right to receive the personal information you have previously provided to us. We will provide this information in accordance with Section 6 of this Statement, below.

Erasure 

You can request to have your personal information deleted from our servers and we will direct our service providers to do the same. However, please be aware that we may not fulfill your request for deletion if we (or our service provider(s)) are required to retain your personal information for one or more of the following categories of purposes: (1) to complete a transaction for which the personal information was collected, provide a good or service requested by you, or complete a contract between us and you; (2) to ensure our website integrity, security, and functionality; (3) to comply with applicable law or a legal obligation, or exercise rights under the law (including free speech rights); (4) to otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

To Opt Out

VectorCare not sell, lease, rent or otherwise disclose the Personal Information collected from our Service to third parties unless otherwise stated in this Privacy Notice or unless you otherwise consent to us doing so.

 

Under the CCPA, you have the right to explicitly opt out of the sale of your personal information to third parties. You may exercise your right to opt out immediately by clicking the following link: Do Not Sell my Personal Information” https://www.vectorcare.com/ccpa-opt-out

or as described above. You may also exercise your right to opt-out via Section 5 of this Statement, below. You do not have to create an account to exercise this right. Please note that if you exercise your right to opt-out of the sale of your personal information, we will refrain from selling your personal information for at least twelve (12) months before we request that you authorize the sale of your personal information again. However, if you decide at any time that we may sell your personal information, you may write to us below providing express authorization for us to do so.

 

5.   How to Exercise Your Rights.

If you would like to exercise your rights listed above, please send an email to hello@VectorCare.com or call us toll-free at : (833) 790-8044

While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights, when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:

  • Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the personal information to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf;
  • Help Us Verify Your Identity: Provide us enough information to verify your identity. For example, provide us (at a minimum) your full name and address. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process (such information may include a copy of your driving license and/or a recent utility or credit card bill). Any personal information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
  • Direct Our Response Delivery: Inform us of the delivery mechanism with which you prefer to receive our response. You may specify, for example, email, mail, or through your account (if you have one with us).

Please note that you don’t need to create an account with us in order to make a request to exercise your rights hereunder.

6.   How We Respond to Your Requests.

In all cases, we will respond to your request within 45 days. However, where reasonably necessary, we may extend our response time by an additional 45 days, provided we send you notice of such extension first. We will provide the information to you via your preferred delivery mechanism.  If the information is provided to you electronically, we will provide you the information in a portable format and, to the extent technically feasible, in a machine readable, readily useable format that allows you to freely transmit this information without hindrance.

Please note that we will not charge you for making a request, provided that you make no more than two (2) requests per year. If you make three (3) or more requests in any given twelve (12) month period, we may refuse to respond to such requests, if determined by us to be unfounded or excessive (e.g. repetitive in nature), or we may charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested. If we refuse to act on the request, we will provide you notice and the reason for our refusal to act.

7.   Contacting the Attorney General.

California law also gives you right to lodge a complaint with the California Attorney General’s office. The Attorney General’s office who may be contacted at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company or telephone: (916) 210-6276. We encourage you to reach out to us first, however, so that we may help resolve any complaints you may have.