MedRide Logistics
MedRide Logistics provides safe, reliable non-emergency medical transportation services integrated directly into your EHR via SMART on FHIR. Covering all levels of ground ambulance and NEMT service for discharges, PT, respiratory, dialysis, and outpatient appointments.
The MedRide Logistics SMART on FHIR App gives care teams a streamlined way to request and manage non-emergency medical transportation without ever leaving the patient chart.
Built on the VectorCare platform, MedRide Logistics connects hospitals and health systems to a reliable ground transportation network covering wheelchair, stretcher, BLS, and ambulatory services.
Key Features
- One-click transport ordering from within Epic
- Real-time vehicle tracking and ETA updates
- Automated dispatching and driver assignment
- Secure, HIPAA-compliant patient data handling via FHIR APIs
- Support for scheduled, on-demand, and recurring rides
Benefits
- Faster discharges and improved bed turnover
- Reduced no-shows for follow-up appointments
- Eliminated phone calls and manual coordination
- Full visibility into transport status for care teams
- Lower transportation costs through optimized routing
MedRide Logistics is ideal for discharge planners, case managers, and care coordinators who need dependable patient transportation without the administrative burden.
- Hospital discharge coordination (ED and inpatient)
- Inter-facility transfers (BLS and wheelchair)
- Dialysis and chemotherapy recurring transports
- Follow-up and specialty appointment rides
- Behavioral health transports
- Rehab and skilled nursing facility transfers