Healthcare Vendor Management Platform Solutions

Build, govern, and optimize healthcare vendor networks with VectorCare’s HIPAA-secure platform for transport providers, NEMT vendors, ambulance companies, home health agencies, DME partners, and ancillary service networks. Replace spreadsheets, email chains, and phone tag with credentialing workflows, automated routing, contracted-rate enforcement, performance analytics, and EHR-connected coordination across your organization.

Healthcare vendor management dashboard

Our Healthcare Vendor Management Platform Solutions Services

Manage contracted healthcare vendors from onboarding through dispatch, payment, compliance, integrations, and performance reporting.

Vendor Credentialing

VectorCare Trust streamlines vendor onboarding with document collection, insurance and license verification, credential expiration tracking, service-zone setup, and automatic exclusion of non-compliant vendors.

Network Governance

Configure payer-based, geography-based, level-of-service, or custom vendor zones while enforcing rate cards, service policies, preferred-vendor rules, and contracted network standards.

Automated Dispatching

ADI broadcasts requests to qualified vendors simultaneously, captures ETAs and bids, applies routing rules, and books the optimal provider without manual phone trees.

Vendor Analytics

VectorCare Insights turns logistics data into dashboards for on-time performance, completion rates, vendor scorecards, payer mix, demand forecasting, and operational trends.

Billing Enforcement

VectorCare Pay automates invoicing, reconciliation, payment collection, and contracted-rate enforcement for transport, home health, DME, and ancillary service transactions.

System Integrations

VectorCare Connect links vendor workflows with EHRs, CAD systems, payer platforms, billing tools, rideshare networks, and custom applications through SMART on FHIR, HL7, FHIR, and APIs.

Vendor Network Control

Govern Every Healthcare Vendor Relationship

VectorCare helps healthcare organizations replace fragmented vendor management with a single operational layer for onboarding, credentialing, routing, rate enforcement, billing, and performance oversight. Hospitals, payers, PACE programs, and public agencies can manage direct-contracted transport, NEMT, ambulance, home health, DME, and ancillary partners with stronger compliance, faster coordination, and clearer accountability.

Vendor network management workflow
Proven at Scale

Customer Outcomes

VectorCare supports large healthcare networks with measurable gains in coordination speed, savings, and visibility.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare logistics expertise with enterprise-grade automation, interoperability, and compliance.

Proven Scale

Trusted by over 2,500 healthcare facilities and used across nationwide patient logistics networks.

Automation

A.D.I. saved customers over 10,000 hours by streamlining complex dispatching tasks.

Interoperability

SMART on FHIR, HL7, FHIR R4, REST APIs, and CAD integrations reduce workflow friction.

Compliance

HIPAA-secure cloud deployment and SOC 2 Type II posture support enterprise healthcare requirements.

Meet VectorCare Leadership

Healthcare logistics experts guiding platform strategy and innovation.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, bringing over 15 years of experience in the healthcare industry to his leadership role. His vision for VectorCare was born from firsthand experience working within an ambulance company in Northern California that grew to become the largest in the state. Recognizing critical gaps in patient logistics and care coordination, David founded VectorCare to dismantle barriers created by legacy technologies and build a unified, intelligent platform for patient transport and services. Under his leadership, VectorCare has grown to serve over 2,500 healthcare facilities nationwide, achieved three years of sustained profitability, and is now expanding internationally. David remains deeply committed to the mission of ensuring the right care at the right time for every patient.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member and Partner at grep -vc

Paul Willard serves as a Board Member and Partner at grep -vc, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is a healthcare vendor management platform?

A healthcare vendor management platform centralizes how organizations onboard, credential, route work to, pay, and measure contracted service vendors. In VectorCare, that includes NEMT providers, ambulance companies, air medical partners, home health agencies, DME providers, pharmacy delivery, meal delivery, and other patient logistics vendors, all governed through configurable workflows and compliance rules.

How does VectorCare manage vendor credentialing?

Can VectorCare replace a NEMT broker model?

Which healthcare vendors can be managed in VectorCare?

Does VectorCare integrate with Epic and other EHRs?

How does automated vendor dispatching work?

How is pricing structured for VectorCare vendor management?

What reporting is available for vendor performance?

Still Have Vendor Management Questions?

Talk with VectorCare about your network, workflows, and ROI goals.

Certified & Trusted

Awards and Recognition

HIPAA-secure platform badge

HIPAA-Secure Platform

Built for protected healthcare workflows.

SOC 2 Type II certification badge

SOC 2 Type II

Enterprise security controls for healthcare operations.

SMART on FHIR certification badge

SMART on FHIR

Embedded interoperability for EHR workflows.

Modernize Healthcare Vendor Management

Request a demo to see how VectorCare can streamline vendor onboarding, dispatching, compliance, rate enforcement, billing, and performance visibility across your patient logistics network.

Contact Us Today

You can also send us a quick email at trevor@vectorcare.com.