Payment Integration Services for Healthcare

VectorCare connects EHR-embedded patient logistics workflows with billing, invoicing, and secure payment collection through VectorCare Pay and Connect. Healthcare teams can trigger invoices from completed trips, collect ACH or card payments, reconcile contracted rates, and reduce manual revenue-cycle follow-up without forcing clinicians or coordinators into disconnected tools.

Epic payment integration dashboard for healthcare billing

Our Payment Integration Services

Secure connected payment, invoicing, billing, reconciliation, and analytics workflows for healthcare logistics teams.

VectorCare Pay

Manage invoicing and payment collection for transports, NEMT trips, ambulance runs, home health visits, DME deliveries, and ancillary services using ACH, credit card, and institutional billing workflows.

Epic Integration

Embed patient logistics workflows directly inside Epic with SMART on FHIR launch context, patient identity passthrough, FHIR resource exchange, and HL7 fallback for legacy environments.

VectorCare Connect

Unify Epic, billing systems, payer platforms, CAD tools, rideshare networks, and custom APIs through an interoperability layer built for patient logistics and payment handoffs.

FHIR Apps

Launch Epic-embedded SMART on FHIR applications that reduce context switching, pre-populate patient data, and support payment-ready logistics workflows from inside the EHR.

Billing Analytics

Track revenue, AR aging, denial rates, payer mix, vendor scorecards, and payment performance through configurable dashboards connected to operational logistics data.

Workflow Automation

Trigger invoices from trip completion, visit verification, or service fulfillment while reducing phone calls, spreadsheets, manual follow-up, and duplicate data entry.

Healthcare team reviewing Epic payment integration workflow

Our Payment Integration Process

Map Payment and Logistics Workflows

We document your connected patient logistics, payer rules, rate cards, billing scenarios, approval paths, and downstream systems so the integration reflects how your organization actually invoices and collects payments.

Configure FHIR and Billing Connections

Manage Invoices and Payment Collection

Validate Security, Reporting, and Go-Live

Trusted Healthcare Platform

Proven Outcomes

VectorCare serves 2,500+ facilities with measurable reductions in coordination time and operational delays.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare brings healthcare logistics, interoperability, automation, and payment workflows into one connected platform.

Epic Expertise

SMART on FHIR apps embed logistics workflows directly inside Epic without unnecessary context switching.

Secure Platform

Cloud-based, HIPAA-secure workflows support protected payment, billing, and patient logistics operations.

Proven Scale

VectorCare serves 2,500+ healthcare facilities and generated 2.3 million broadcasts in 2024.

Payment ROI

A.D.I. saved customers over 100,000 hours by streamlining patient logistics coordination.

Meet The VectorCare Team

Healthcare logistics leaders guiding secure payment integration.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is Epic's payment system?

Epic is an electronic health record ecosystem used by healthcare organizations to manage clinical, operational, and revenue workflows. In the VectorCare context, payment integration means connecting EHR-embedded patient logistics activity with invoicing, billing, reconciliation, and secure payment collection through VectorCare Pay, Connect, and SMART on FHIR workflows rather than relying on disconnected spreadsheets or manual follow-up.

What is Epic integration?

What is a payment gateway?

How does VectorCare Pay work with Epic workflows?

Is VectorCare's payment integration HIPAA-secure?

What payment methods can VectorCare Pay support?

How long does a payment integration take to implement?

Can VectorCare integrate with billing and payer systems beyond Epic?

Still Have Integration Questions?

Talk with VectorCare about EHR, billing, and payment workflows.

Secure & Trusted

Security & Compliance

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HIPAA Compliance

Built for protected healthcare workflow operations.

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SOC 2 Type II

Security posture documented for enterprise healthcare SaaS.

Connect Payments With VectorCare

Tell us about your Epic environment, billing workflows, payer rules, and patient logistics needs. VectorCare can help assess integration scope, ROI potential, and the right modules for your organization.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.