Advanced Discharge Planning Software & Tools for Hospitals

VectorCare helps hospitals replace phone tag, spreadsheets, and fragmented portals with automated discharge planning workflows for transport, DME, home health, pharmacy, and ancillary services. Embedded in Epic through SMART on FHIR and powered by A.D.I., the platform gives case managers real-time visibility, faster coordination, and measurable bed-throughput savings without forcing clinicians into another disconnected system.

Hospital discharge planning software dashboard

Our Discharge Planning Services

Integrated tools for discharge teams coordinating transport, home services, vendors, documentation, billing, and performance visibility.

Discharge Transport

Coordinate NEMT, ambulance, air ambulance, and interfacility transports from structured discharge workflows, reducing scheduling time from phone-based processes to under three minutes.

Home Care Coordination

Trigger transport home, DME delivery, first home health visits, pharmacy delivery, and meal coordination together so post-discharge services arrive in the right sequence.

Epic Integration

Launch discharge logistics directly inside Epic and other FHIR-compliant EHRs with SMART on FHIR patient context, reducing duplicate entry and context switching.

Automated Dispatch

Use A.D.I. to broadcast discharge requests to contracted vendors, capture ETAs and bids, apply routing rules, and escalate exceptions automatically.

Vendor Governance

Manage contracted transportation, DME, home health, and ancillary service providers with credential tracking, service zones, rate cards, scorecards, and compliance enforcement.

Throughput Analytics

Track scheduling time, on-time performance, bed-throughput savings, discharge delays, vendor performance, and readmission-related logistics risks through configurable dashboards.

Care team reviewing discharge workflow dashboard

How VectorCare Streamlines Discharge Planning

Identify the Discharge Need in the EHR

Case managers or discharge planners begin inside Epic or another FHIR-compliant EHR. VectorCare launches with patient context already available, including demographics, location, encounter details, and discharge timing, reducing manual data entry.

Build a Structured Service Request

Automate Vendor Matching and Dispatch

Track Status Through Completion

Measure Throughput and Improve Performance

Trusted at Scale

Proven Hospital Outcomes

VectorCare supports measurable discharge logistics improvements across thousands of healthcare facilities nationwide.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare logistics expertise, automation, interoperability, and measurable operational outcomes for hospital discharge teams.

Proven Scale

Trusted by 2,500+ healthcare facilities with nationwide deployments across major hospital systems.

Time Savings

A.D.I. saved customers over 100,000 hours by automating manual coordination tasks.

Epic Embedded

SMART on FHIR workflows reduce duplicate entry and keep discharge planning inside existing EHR workflows.

Secure Platform

HIPAA-secure, SOC 2 Type II cloud workflows support enterprise healthcare compliance needs.

Meet VectorCare Leadership

Experienced healthcare logistics leaders guiding hospital workflow transformation.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is discharge planning software for hospitals?

Discharge planning software helps hospital teams coordinate the services needed to move a medically cleared patient to the next care setting. In VectorCare, that includes transport, DME delivery, home health visits, pharmacy delivery, meal support, vendor dispatching, documentation, and real-time status tracking. The goal is to reduce manual phone calls, prevent discharge delays, and improve bed availability.

How does VectorCare help reduce discharge delays?

Does VectorCare integrate with Epic and other EHR systems?

Can VectorCare coordinate more than patient transportation?

Is VectorCare secure for hospital discharge workflows?

How is VectorCare priced for hospitals?

What results have hospitals and healthcare organizations seen with VectorCare?

Who typically uses VectorCare inside a hospital?

Have More Discharge Planning Questions?

Talk with VectorCare about your hospital workflow, EHR, and ROI goals.

Secure & Trusted

Security & Compliance

HIPAA compliance badge

HIPAA Compliance

Supports secure healthcare logistics workflows.

SOC 2 Type II certification badge

SOC 2 Type II

Enterprise-ready security controls for healthcare.

Modernize Hospital Discharge Planning

Share your discharge workflow, EHR environment, and coordination challenges. VectorCare can walk you through the right modules, integrations, and ROI opportunities for your hospital.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.