NEMT Billing Software Solutions

VectorCare helps healthcare organizations automate NEMT billing, invoicing, payment collection, and reconciliation from one HIPAA-secure cloud platform. Built for hospitals, payers, PACE programs, ambulance providers, and NEMT operators, VectorCare Pay connects completed trips, contracted rate cards, payment rails, and revenue analytics so teams can reduce manual work and accelerate collections.

NEMT billing software dashboard for healthcare transportation

Our NEMT Billing Software Solutions Services

Automate NEMT invoicing, reconciliation, contracts, analytics, and integrations across patient logistics workflows.

Automated Invoicing

VectorCare Pay generates invoices automatically when trips are completed or visits are verified, reducing manual billing work across patient-pay, payer-pay, hospital-pay, broker-pay, and split-payment scenarios.

Payment Collection

Collect payments securely through Stripe-powered ACH bank transfers, credit cards, and email, SMS, or in-app payment links designed for institutional and patient-pay workflows.

Rate Enforcement

Connect billing to contracted rate cards in VectorCare Trust so each invoice reflects payer, facility, vendor, zone, and level-of-service rules without spreadsheet reconciliation.

Revenue Analytics

Use VectorCare Insights to track revenue, AR aging, denial rates, payer mix, transport volume, vendor performance, and billing trends from cloud-native dashboards.

Billing Integrations

VectorCare Connect supports interoperability with EHRs, CAD systems, payer systems, and healthcare billing platforms using SMART on FHIR, HL7 v2, FHIR R4, and REST APIs.

Workflow Automation

Hub and ADI connect transport requests, dispatch outcomes, completion documentation, and billing triggers so NEMT revenue workflows move from request to reconciliation faster.

Automated Revenue Workflows

Simplify NEMT Billing From Trip to Payment

VectorCare Pay gives healthcare logistics teams a cleaner way to manage the financial side of patient transportation. Completed trips can trigger invoices automatically, rate cards are enforced through the contracted network, and payments are collected through secure ACH, card, and digital payment links. Native connections to Hub, Trust, Insights, and Connect help teams reduce billing errors and improve visibility.

Automated NEMT invoicing and payment workflow
Proven At Scale

Customer Outcomes

Healthcare organizations use VectorCare to reduce manual work, improve visibility, and streamline logistics operations.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines billing automation with patient logistics infrastructure built for healthcare scale.

Healthcare Scale

Trusted by over 2,500 healthcare facilities managing complex patient logistics nationwide.

Secure Platform

Cloud-based, HIPAA-secure, SOC 2 Type II compliant infrastructure supports sensitive healthcare workflows.

Integrated Billing

Pay connects directly with trip completion, vendor contracts, analytics, and interoperability modules.

Proven Automation

A.D.I. saved customers over 10,000 hours by streamlining patient logistics coordination.

Meet The VectorCare Team

Healthcare logistics experts building smarter coordination technology.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, bringing over 15 years of experience in the healthcare industry to his leadership role. His vision for VectorCare was born from firsthand experience working within an ambulance company in Northern California that grew to become the largest in the state. Recognizing critical gaps in patient logistics and care coordination, David founded VectorCare to dismantle barriers created by legacy technologies and build a unified, intelligent platform for patient transport and services. Under his leadership, VectorCare has grown to serve over 2,500 healthcare facilities nationwide, achieved three years of sustained profitability, and is now expanding internationally. David remains deeply committed to the mission of ensuring the right care at the right time for every patient.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member and Partner at grep -vc

Paul Willard serves as a Board Member and Partner at grep -vc, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is NEMT billing software?

NEMT billing software helps organizations manage invoices, payments, rate cards, documentation, reconciliation, and reporting for non-emergency medical transportation. VectorCare Pay connects billing to completed trips, contracted vendor rates, payment collection, and analytics so healthcare teams can replace manual spreadsheets, emails, and disconnected payment workflows with a structured revenue process.

How does VectorCare automate NEMT invoicing?

Can VectorCare support payer-pay, hospital-pay, and patient-pay billing?

Does the software help enforce contracted NEMT rates?

What payment methods does VectorCare Pay support?

Can VectorCare integrate with existing billing, EHR, or CAD systems?

How does VectorCare improve billing visibility and reporting?

How is VectorCare priced for NEMT billing teams?

Still Have NEMT Billing Questions?

Talk with VectorCare about your workflows, integrations, and revenue goals.

Certified & Trusted

Awards and Recognition

HIPAA-secure cloud certification icon

HIPAA-Secure Cloud

Built for protected healthcare logistics workflows.

SOC 2 Type II certification icon

SOC 2 Type II

Security posture for enterprise healthcare SaaS.

SMART on FHIR certification icon

SMART on FHIR

EHR-embedded workflows for Epic and FHIR systems.

Modernize Your NEMT Billing Workflow

Share your transportation volume, payer mix, and integration needs. VectorCare can walk you through a tailored demo and ROI assessment for automated NEMT billing.

Contact Us Today

You can also send us a quick email at trevor@vectorcare.com.