Non-Emergency Medical Patient Transport in New Jersey

Coordinate non-emergency medical patient transport in New Jersey with a healthcare logistics platform built for hospitals, payers, providers, caregivers, and NEMT operators. VectorCare replaces phone trees and fragmented portals with digital requests, automated dispatching, transparent ETAs, and HIPAA-secure workflows—especially valuable across busy New Jersey care corridors where timely access to appointments and discharge transport matters.

Non-emergency medical transport coordination in New Jersey

Our Patient Transport Services

Digital coordination tools for NEMT requests, dispatching, vendor compliance, payments, and performance visibility.

Consumer Booking

DispatchCare lets patients, caregivers, and authorized representatives request non-emergency medical transportation through a web or mobile portal, with transparent pricing, ETAs, and real-time trip status updates.

NEMT Operations

VectorCare supports ambulance and NEMT providers with structured trip requests, dispatch workflows, mobile driver tools, CAD integration, billing handoffs, and performance reporting.

Automated Dispatch

ADI broadcasts transport requests to appropriate contracted vendors simultaneously, captures bids and ETAs, applies routing rules, and reduces the manual phone calls that slow patient logistics.

EHR Integration

VectorCare Connect embeds transport workflows inside Epic and other FHIR-compliant EHRs, reducing duplicate entry and allowing care teams to schedule from existing clinical workflows.

Vendor Governance

VectorCare Trust helps organizations onboard transport providers, track credentials, manage service zones, enforce rate cards, and maintain network compliance across contracted partners.

Payment Workflows

VectorCare Pay supports invoicing, contracted-rate enforcement, ACH and credit card collection, reconciliation, and audit trails for patient-pay, payer-pay, and institutional transport scenarios.

Digital workflow for medical patient transport coordination

How Patient Transport Coordination Works

Submit the Transport Request

A care team member, patient, caregiver, or authorized representative submits the trip details digitally, including pickup, destination, appointment timing, mobility needs, payer information, and any special instructions relevant to New Jersey facilities or traffic-sensitive routes.

Match the Right Service Level

Broadcast to Contracted Providers

Track, Document, and Reconcile

Trusted At Scale

Proven Outcomes

VectorCare supports 2,500+ healthcare facilities with measurable logistics, dispatching, and throughput improvements.

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare brings automation, compliance, and healthcare-grade coordination to patient transport logistics.

Proven Scale

Trusted by 2,500+ healthcare facilities and built for high-volume patient logistics networks.

Faster Coordination

Helps New Jersey teams reduce phone tag with digital requests, broadcasts, and ETA visibility.

EHR Ready

SMART on FHIR workflows embed transport coordination inside Epic and other clinical systems.

Compliance Focus

HIPAA-secure workflows support credentialed vendor networks serving regulated New Jersey healthcare environments.

Meet The VectorCare Team

Healthcare logistics experts building modern patient transport infrastructure.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member and Partner at grep -vc

Paul Willard serves as a Board Member and Partner at grep -vc, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

How much does a medical transport cost per hour?

Medical transport pricing varies by level of service, distance, pickup and wait time, equipment needs, staffing, payer contract, and local provider availability. Wheelchair and ambulatory trips are generally priced differently from stretcher, BLS, ALS, or critical care transport. VectorCare helps organizations enforce contracted rate cards, compare available vendor responses, and improve pricing transparency before a trip is accepted.

Will Medicare pay for transportation to medical appointments?

What is non-emergency medical patient transport?

Can VectorCare book transportation directly for patients and caregivers?

How does VectorCare help hospitals coordinate discharge transport?

Does VectorCare support wheelchair and stretcher transportation?

Is VectorCare compliant for healthcare transportation workflows?

Who uses VectorCare for patient transport coordination?

Have More Transport Questions?

Talk with VectorCare about patient logistics workflows and platform fit.

Certified & Trusted

Awards and Recognition

HIPAA-secure platform badge

HIPAA-Secure Platform

Designed for protected healthcare information workflows.

SOC 2 Type II certification badge

SOC 2 Type II

Security controls for enterprise healthcare operations.

SMART on FHIR certification badge

SMART on FHIR

EHR-embedded workflows for modern interoperability.

Modernize Patient Transport Coordination

Tell us about your transport workflows, vendor network, EHR environment, and coordination goals. VectorCare can help assess fit, integration options, and operational impact.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.