Automated Dispatching
ADI broadcasts requests to qualified vendors simultaneously, captures bids and ETAs, applies routing rules, escalates exceptions, and helps coordinators manage far more transports without repetitive phone calls.
VectorCare helps EMS, ambulance, NEMT, fire, and healthcare logistics teams replace phone trees with automated dispatching, structured transport requests, real-time ETA visibility, and integrated mobile workflows. Built for high-volume, compliance-sensitive operations, the platform connects dispatchers, crews, hospitals, payers, and vendors through one intelligent ecosystem.

Automated, integrated tools for dispatching, coordinating, tracking, billing, and improving patient logistics workflows.
ADI broadcasts requests to qualified vendors simultaneously, captures bids and ETAs, applies routing rules, escalates exceptions, and helps coordinators manage far more transports without repetitive phone calls.
VectorCare Hub gives teams a no-code console for building EMS, ambulance, NEMT, interfacility transfer, discharge transport, and ancillary service workflows in one coordinated platform.
VectorCare Connect links dispatch workflows with Epic, other FHIR-compliant EHRs, CAD systems, billing platforms, payer systems, and partner applications to reduce double entry.
VectorCare App and VectorCare GO support dispatchers, drivers, EMS crews, and field staff with job alerts, GPS ETA reporting, secure messaging, signatures, and proof-of-service capture.
VectorCare Insights turns dispatch activity into dashboards for transport volume, on-time performance, vendor scorecards, revenue, demand forecasting, and operational planning.
VectorCare Trust manages contracted EMS, ambulance, NEMT, air medical, and ancillary vendor networks with credential tracking, service zones, rate cards, policy enforcement, and scorecards.
VectorCare’s EMS Dispatch Software Solutions help healthcare and public safety teams coordinate non-emergency transports, interfacility transfers, MIH visits, air medical requests, and ancillary logistics from one secure platform. With ADI automation, EHR/CAD connectivity, mobile crew workflows, and analytics, dispatchers gain speed and visibility while leaders maintain compliance, accountability, and network control.

Healthcare organizations use VectorCare to reduce delays, labor, and coordination friction across patient logistics.
VectorCare combines healthcare logistics expertise, automation, integrations, and measurable outcomes.
Trusted by 2,500+ healthcare facilities and built for high-volume patient logistics operations.
ADI saved customers over 10,000 hours by streamlining patient logistics and reducing manual intervention.
Cloud-based, HIPAA-secure workflows support compliance-sensitive transport, dispatch, and patient coordination.
SMART on FHIR, Epic, CAD, billing, payer, and API connections reduce operational silos.
Healthcare logistics leaders building smarter dispatch infrastructure.

CEO and Founder
David Emanuel is the CEO and Founder of VectorCare, bringing over 15 years of experience in the healthcare industry to his leadership role. His vision for VectorCare was born from firsthand experience working within an ambulance company in Northern California that grew to become the largest in the state. Recognizing critical gaps in patient logistics and care coordination, David founded VectorCare to dismantle barriers created by legacy technologies and build a unified, intelligent platform for patient transport and services. Under his leadership, VectorCare has grown to serve over 2,500 healthcare facilities nationwide, achieved three years of sustained profitability, and is now expanding internationally. David remains deeply committed to the mission of ensuring the right care at the right time for every patient.

VP of Strategy
Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Patient Logistics and Work Flow Consultant
Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Board Member and Partner at grep -vc
Paul Willard serves as a Board Member and Partner at grep -vc, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Board Member
Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Advisor and Managing Director of the Enterprise Fund
Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Medical Advisory Board Member
Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Medical Advisory Board Member
Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.
Emergency dispatchers commonly use CAD systems, routing tools, mobile crew apps, ePCR systems, communications platforms, and reporting dashboards. For non-emergency EMS, ambulance, interfacility transfer, MIH, and patient logistics workflows, VectorCare adds automated dispatching, EHR/CAD integration, vendor broadcasting, ETA capture, secure messaging, and analytics on top of the operational systems teams already use.
Talk with VectorCare about your EMS workflow and integration needs.
Protects sensitive patient logistics workflows.
Supports enterprise healthcare security assurance.
Advisory leadership recognized among healthcare influencers.
Share your current dispatch, transport, CAD, EHR, and vendor coordination challenges. VectorCare can help assess workflow fit, integration needs, deployment scope, and expected ROI.
You can also send us a quick email at trevor@vectorcare.com.
You can also send us a quick email at trevor@vectorcare.com.