Automated Dispatching
ADI broadcasts requests to qualified vendors simultaneously, captures bids and ETAs, applies routing rules, escalates exceptions, and helps coordinators manage far more transports without repetitive phone calls.
VectorCare helps EMS, ambulance, NEMT, fire, and healthcare logistics teams replace phone trees with automated dispatching, structured transport requests, real-time ETA visibility, and integrated mobile workflows. Built for high-volume, compliance-sensitive operations, the platform connects dispatchers, crews, hospitals, payers, and vendors through one intelligent ecosystem.
Automated, integrated tools for dispatching, coordinating, tracking, billing, and improving patient logistics workflows.
ADI broadcasts requests to qualified vendors simultaneously, captures bids and ETAs, applies routing rules, escalates exceptions, and helps coordinators manage far more transports without repetitive phone calls.
VectorCare Hub gives teams a no-code console for building EMS, ambulance, NEMT, interfacility transfer, discharge transport, and ancillary service workflows in one coordinated platform.
VectorCare Connect links dispatch workflows with Epic, other FHIR-compliant EHRs, CAD systems, billing platforms, payer systems, and partner applications to reduce double entry.
VectorCare App and VectorCare GO support dispatchers, drivers, EMS crews, and field staff with job alerts, GPS ETA reporting, secure messaging, signatures, and proof-of-service capture.
VectorCare Insights turns dispatch activity into dashboards for transport volume, on-time performance, vendor scorecards, revenue, demand forecasting, and operational planning.
VectorCare Trust manages contracted EMS, ambulance, NEMT, air medical, and ancillary vendor networks with credential tracking, service zones, rate cards, policy enforcement, and scorecards.
Care teams and dispatchers initiate a structured EMS and ambulance dispatch request from VectorCare, an embedded EHR workflow, or an integrated CAD system, capturing patient details, level of service, and destination upfront.
Healthcare organizations use VectorCare to reduce delays, labor, and coordination friction across patient logistics.
VectorCare combines healthcare logistics expertise, automation, integrations, and measurable outcomes.
Trusted by 2,500+ healthcare facilities and built for high-volume patient logistics operations.
ADI saved customers more than 100,000 hours by streamlining patient logistics and reducing manual intervention.
Cloud-based, HIPAA-secure workflows support compliance-sensitive transport, dispatch, and patient coordination.
SMART on FHIR, Epic, CAD, billing, payer, and API connections reduce operational silos.
Healthcare logistics leaders building smarter dispatch infrastructure.
CEO and Founder
David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.
Emergency dispatchers commonly use CAD systems, routing tools, mobile crew apps, ePCR systems, communications platforms, and reporting dashboards. For non-emergency EMS, ambulance, interfacility transfer, MIH, and patient logistics workflows, VectorCare adds automated dispatching, EHR/CAD integration, vendor broadcasting, ETA capture, secure messaging, and analytics on top of the operational systems teams already use.
Talk with VectorCare about your EMS workflow and integration needs.
Protects sensitive patient logistics workflows.
Supports enterprise healthcare security assurance.
Share your current dispatch, transport, CAD, EHR, and vendor coordination challenges. VectorCare can help assess workflow fit, integration needs, deployment scope, and expected ROI.
You can also send us a quick email at info@vectorcare.com.
You can also send us a quick email at info@vectorcare.com.