Healthcare Appointment Scheduling for Epic Systems

VectorCare brings Epic-embedded appointment and patient logistics scheduling into one streamlined workflow for hospitals, health systems, PACE organizations, and care teams. Through SMART on FHIR, no-code workflows, automated dispatching, and real-time visibility, teams can coordinate transport, home health, DME, and ancillary services from inside Epic without phone tag, duplicate entry, or disconnected portals.

Epic-embedded healthcare scheduling dashboard

Our Healthcare Appointment Scheduling for Epic Systems Services

Epic-embedded scheduling tools for patient logistics, transport, discharge coordination, and connected care workflows.

Epic Embedded Scheduling

Coordinate patient transport, DME delivery, home health visits, and ancillary services directly inside Epic using SMART on FHIR launch context and patient data passthrough.

No-Code Workflows

Build scheduling protocols for each facility, care line, payer, or service type with VectorCare Hub’s no-code workflow engine and structured request forms.

FHIR Integration

Connect Epic and other EHR systems through SMART on FHIR, FHIR R4 APIs, HL7 v2 messaging, and Epic Bridges-compatible integration patterns.

Automated Dispatching

Use ADI to broadcast requests, capture ETAs and bids, apply routing rules, and book the optimal contracted provider automatically.

PACE Scheduling

Manage recurring participant transportation, medical appointments, DME, meals, pharmacy delivery, and home health coordination from inside the PACE organization’s EHR.

Discharge Coordination

Trigger post-discharge transport, DME setup, home health visits, pharmacy delivery, and meal services from a unified Epic-connected discharge workflow.

Epic-Embedded Workflows

Schedule Patient Services Without Leaving Epic

VectorCare helps healthcare teams replace phone calls, spreadsheets, and disconnected portals with structured scheduling workflows embedded directly inside Epic. Using SMART on FHIR and configurable automation, case managers, schedulers, and clinicians can launch requests with patient context already populated, coordinate multiple service types, and track fulfillment in real time—reducing delays, manual effort, and avoidable discharge friction.

Care team scheduling patient services in Epic
Trusted At Scale

Proven Outcomes

VectorCare supports thousands of facilities with measurable scheduling, throughput, and coordination improvements.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare logistics expertise with enterprise-grade scheduling automation.

Epic Native

SMART on FHIR workflows launch inside Epic with patient context and fewer clicks.

Proven Scale

Serving 2,500+ healthcare facilities with nationwide patient logistics automation and coordination.

Automation First

A.D.I. saved customers more than 100,000 hours in 2025 by reducing manual dispatching tasks.

Secure Platform

Cloud-based, HIPAA-compliant infrastructure supports sensitive healthcare scheduling and logistics workflows.

Meet The VectorCare Team

Healthcare logistics experts building Epic-connected scheduling automation.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

Does Epic have scheduling software?

Yes. Epic includes scheduling capabilities for many clinical and administrative workflows. VectorCare complements Epic by embedding specialized patient logistics scheduling directly inside Epic through SMART on FHIR. That means teams can coordinate transport, discharge services, home health, DME delivery, and ancillary services using patient context from Epic without switching systems or re-entering information.

How does VectorCare scheduling work inside Epic?

What types of appointments or services can be scheduled?

Does VectorCare require clinicians to leave Epic?

Is VectorCare compatible with SMART on FHIR and Epic integrations?

How long does scheduling take with VectorCare?

Is the platform HIPAA-compliant and secure?

How is VectorCare priced for Epic scheduling workflows?

Still Have Epic Scheduling Questions?

Talk with VectorCare about your workflow, integration, and ROI goals.

Secure & Trusted

Security & Compliance

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SOC 2 Type II

Enterprise security controls for healthcare organizations.

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HIPAA Compliance

Built for protected healthcare information workflows.

Ready to Modernize Epic Scheduling?

Share your current scheduling workflow, EHR environment, and service coordination goals. VectorCare can help assess integration scope, automation opportunities, and potential ROI.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.