Air Ambulance Software and Management Solutions

VectorCare helps hospitals, transfer centers, and air medical providers coordinate fixed-wing and rotor-wing transport through one secure patient logistics platform. Replace phone trees, incomplete requests, and disconnected portals with EHR-embedded workflows, automated dispatching, credentialed provider networks, billing tools, and real-time visibility from request through lift and completion.

Air ambulance coordination software dashboard

Our Air Ambulance Services

EHR-embedded software modules for coordinating air medical requests, dispatch, provider networks, billing, and performance visibility.

Air Ambulance Marketplace

Coordinate fixed-wing and rotor-wing requests from inside Epic, broadcast to contracted providers, compare ETAs, capture bids, and track transport completion through a structured workflow.

Air Medical Platform

Give air medical providers a complete request pipeline with patient context, comm center workflow support, institutional billing, and direct EHR connectivity for cleaner, faster transport intake.

Interfacility Transfers

Support high-stakes transfers with structured clinical context, level-of-service determination, ground and air provider matching, receiving-facility acceptance, and a complete audit trail.

Automated Dispatching

Use ADI to broadcast requests simultaneously, capture bids and ETAs, enforce routing rules, escalate exceptions, and reduce manual phone-based dispatching across providers.

EHR Integration

Embed air transport workflows directly inside Epic and other FHIR-compliant EHRs using SMART on FHIR, HL7, REST APIs, and CAD or billing integrations.

Billing Automation

Generate invoices from completed trips, enforce contracted rates, reconcile payments, and support institutional, payer, patient-pay, or split-payment billing scenarios for air medical transport.

Air medical transport workflow process

How Air Transport Coordination Works

Launch From the EHR

Clinicians or transfer center staff open the air ambulance workflow inside Epic or another FHIR-compliant EHR, where patient demographics, encounter details, clinical context, pickup, destination, and level-of-care information can pre-populate the request.

Broadcast to Qualified Providers

Compare ETAs and Bids

Confirm and Dispatch

Reconcile and Analyze

Trusted At Scale

Proven Outcomes

VectorCare helps healthcare teams reduce coordination time, improve visibility, and manage complex patient logistics.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare brings proven healthcare logistics infrastructure to air ambulance coordination.

Air Expertise

Leadership includes deep air medical, ambulance operations, and patient logistics experience.

EHR Embedded

SMART on FHIR workflows reduce double entry and keep clinicians inside existing systems.

Automated Dispatch

ADI helps replace phone trees with simultaneous provider broadcasts and policy-based routing.

Proven Scale

VectorCare serves 2,500+ healthcare facilities and processes millions of logistics transactions.

Meet The VectorCare Team

Healthcare logistics leaders building infrastructure for better patient movement.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Frequently Asked Questions

What is air ambulance software?

Air ambulance software helps hospitals, transfer centers, and air medical providers coordinate fixed-wing and rotor-wing medical transport. VectorCare supports structured request intake, EHR-embedded ordering, provider broadcasting, ETA and bid capture, dispatch workflow, billing, and analytics. The goal is to replace fragmented phone calls and portals with a secure, auditable workflow from request to completion.

How does VectorCare support fixed-wing and rotor-wing transport?

Can VectorCare integrate with Epic for air ambulance coordination?

How does automated dispatching work for air medical requests?

Is VectorCare secure for patient transport data?

Who uses VectorCare air ambulance management solutions?

What business outcomes can VectorCare help improve?

How is VectorCare priced for air ambulance software?

Need Air Transport Answers?

Talk with VectorCare about your air medical workflow needs.

Secure & Trusted

Security & Compliance

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HIPAA Compliance

Built for protected healthcare logistics data.

SOC 2 Type I certification badge

SOC 2 Type I

Enterprise security posture for SaaS deployments.

Transform Air Ambulance Coordination

Request a VectorCare demo to see how EHR-embedded workflows, automated dispatching, provider network management, and billing tools can streamline air medical transport operations.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.