Billing
VectorCare Pay handles invoice generation for transports, visits, DME deliveries, and ancillary services, triggering billing from verified completion events and reducing manual handoffs across facilities, payers, and providers.
VectorCare helps healthcare organizations make billing, invoicing, and payment workflows clearer, faster, and easier to govern. From contracted rate enforcement to patient-pay links, ACH collection, and AR analytics, the platform connects operational events to financial workflows so hospitals, payers, and providers can reduce disputes, improve collections, and give stakeholders better visibility into healthcare logistics costs.
Flexible payment, billing, rate, and analytics tools built for complex healthcare logistics financial workflows.
VectorCare Pay handles invoice generation for transports, visits, DME deliveries, and ancillary services, triggering billing from verified completion events and reducing manual handoffs across facilities, payers, and providers.
Collect payments through ACH bank transfer, credit card, and email, SMS, or in-app payment links, with secure Stripe-powered processing for patient-pay, payer-pay, and institutional billing scenarios.
VectorCare Trust supports contracted rate cards, vendor credentialing, and policy enforcement so approved providers are paid according to governed service zones, payer rules, and agreed reimbursement structures.
VectorCare Insights gives leaders dashboards for revenue, AR aging, denial rates, payer mix, vendor performance, and logistics cost trends, replacing spreadsheet reporting with real-time visibility.
VectorCare Pay gives patients, caregivers, and authorized payers transparent pricing and self-pay options through payment links delivered by email, SMS, or in-app notification, with real-time payment status across web and mobile access.
VectorCare Connect links payment and logistics workflows with EHRs, billing platforms, payer systems, CAD tools, and APIs using SMART on FHIR, HL7, FHIR R4, and REST integration patterns.
VectorCare connects patient logistics operations to clear, auditable financial workflows. Completed trips, visits, and deliveries can trigger invoices, while contracted rates, payer rules, documentation, and payment status remain visible across the organization. The result is cleaner billing, fewer reconciliation gaps, faster collections, and better cost transparency for hospitals, payers, providers, and consumers.
Healthcare organizations use VectorCare to reduce coordination burden, improve transparency, and create measurable financial impact.
VectorCare brings payment management, compliance, logistics intelligence, and enterprise interoperability into one platform.
Trusted by over 2,500 healthcare facilities managing high-volume logistics and financial workflows.
SOC 2 Type II and HIPAA-secure cloud architecture supports sensitive healthcare operations.
SMART on FHIR, HL7, REST, and billing integrations reduce duplicate data entry.
Customers report major time savings, lower delays, and significant annual operational savings.
Healthcare logistics experts building transparent payment workflows.
CEO and Founder
David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.
VP of Strategy
Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.
Patient Logistics and Work Flow Consultant
Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.
Board Member
Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.
Board Member
Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.
Advisor and Managing Director of the Enterprise Fund
Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.
Medical Advisory Board Member
Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.
Medical Advisory Board Member
Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.
Healthcare billing transparency improves when every charge is tied to a governed workflow, documented rate card, and auditable payment event. VectorCare supports this by enforcing contracted rates through Trust, generating invoices from completed services through Pay, and exposing revenue, AR aging, denial, and payer-mix data in Insights. That gives hospitals, payers, and providers a shared view of costs before billing disputes occur.
Talk with VectorCare about billing, integrations, and ROI.
Independently audited controls for secure healthcare operations
Supports protected health information handling in cloud workflows
Schedule a demo to explore transparent rate enforcement, invoicing, secure payment collection, and analytics for your healthcare logistics network.
You can also send us a quick email at info@vectorcare.com.
You can also send us a quick email at info@vectorcare.com.