Medical Transportation Management Software Platform

VectorCare helps hospitals, payers, PACE organizations, and transport providers replace phone trees, spreadsheets, and broker portals with automated medical transportation management. Coordinate NEMT, ambulance, air ambulance, interfacility transfers, discharge rides, and ancillary services from one HIPAA-secure platform with SMART on FHIR workflows, real-time dispatching, vendor governance, analytics, and measurable throughput savings.

Healthcare team coordinating medical transportation on a digital logistics platform

Our Medical Transportation Management Software

End-to-end patient logistics modules for scheduling, dispatch, compliance, integration, analytics, and financial workflows.

Workflow Hub

VectorCare Hub lets care teams build no-code workflows for NEMT, ambulance transfers, discharge transport, DME delivery, home health visits, and other patient logistics requests in under three minutes.

Vendor Trust

VectorCare Trust manages transport provider onboarding, credential tracking, insurance documentation, service zones, policy enforcement, rate cards, and vendor scorecards across contracted NEMT, ambulance, air medical, and ancillary networks.

Automated Dispatch

ADI broadcasts transportation requests to qualified vendors, captures ETAs and bids, applies routing rules, escalates exceptions, and books the optimal provider without sequential phone calls.

EHR Connectivity

VectorCare Connect integrates with Epic and other FHIR-compliant EHRs, CAD systems, billing platforms, payer systems, and custom APIs to keep logistics inside existing workflows.

Performance Insights

VectorCare Insights gives operations leaders dashboards for transport volume, on-time performance, vendor scorecards, payer mix, denial rates, bed-throughput impact, and demand forecasting.

Payments

VectorCare Pay manages invoices, contracted-rate reconciliation, ACH and credit card collection, payment reminders, and audit trails for patient-pay, payer-pay, hospital-pay, and split-payment scenarios.

Patient logistics dashboard showing transport requests and vendor status

How VectorCare Manages Medical Transportation

Map Your Logistics Workflows

VectorCare starts by mapping your medical transportation across NEMT, ambulance, and interfacility transfers, surfacing bottlenecks, manual touchpoints, integration needs, and the operational metrics that define success.

Configure Digital Workflows

Activate the Vendor Network

Automate Dispatch and Integration

Measure and Optimize

Proven At Scale

Customer Outcomes

VectorCare supports measurable savings, faster coordination, and stronger logistics performance across healthcare organizations.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare operations expertise with a secure, automation-first patient logistics platform.

Proven Scale

Trusted by over 2,500 healthcare facilities coordinating complex patient logistics nationwide.

Automation

Streamlining manual dispatch work contributed to over 100,000 hours saved by A.D.I. (2025).

Secure Platform

SOC 2 Type I and HIPAA-secure cloud access supports sensitive healthcare workflows.

EHR Embedded

SMART on FHIR workflows reduce double entry inside Epic and other compliant EHRs.

Meet The VectorCare Team

Healthcare logistics leaders building modern patient coordination technology.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Frequently Asked Questions

What does MAS stand for in Medicaid transportation?

In many Medicaid transportation contexts, MAS refers to Medical Answering Services, a transportation management organization that arranges non-emergency medical transportation for eligible Medicaid members in certain programs. The exact meaning can vary by state or contract. VectorCare supports similar transportation management needs by giving payers and agencies tools for request intake, vendor governance, dispatch automation, documentation, and performance reporting.

What are medical transportation management services?

Who uses VectorCare for medical transportation management?

How does VectorCare reduce transportation coordination time?

Does VectorCare integrate with Epic and other EHR systems?

How does VectorCare manage vendor compliance and credentialing?

Is VectorCare secure for healthcare transportation data?

What results can organizations expect from VectorCare?

Have More Logistics Questions?

Talk with VectorCare about your transportation management workflow.

Secure & Trusted

Security & Compliance

SOC 2 Type I certification badge

SOC 2 Type I

Enterprise security controls for healthcare logistics.

HIPAA compliance badge

HIPAA Compliance

Built for protected healthcare data workflows.

Modernize Medical Transportation Management

Share your current workflow, transport volume, and integration needs. VectorCare can provide a tailored demo and ROI assessment for your organization.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.