Workflow Hub
VectorCare Hub gives care teams a no-code coordination console for scheduling transport, home health visits, DME delivery, pharmacy delivery, and other patient-facing services in structured digital workflows.
VectorCare helps New York hospitals, payers, and care teams coordinate patient logistics without phone tag, spreadsheets, or disconnected portals. From discharge transport and home health handoffs to DME delivery and vendor dispatch, our HIPAA-secure platform embeds inside existing workflows so busy urban networks can move patients faster, reduce delays, and protect capacity across high-demand care settings.

Integrated patient logistics tools for coordinating transport, home care, vendors, analytics, and EHR-connected workflows.
VectorCare Hub gives care teams a no-code coordination console for scheduling transport, home health visits, DME delivery, pharmacy delivery, and other patient-facing services in structured digital workflows.
VectorCare Trust manages credentialing, service zones, rate cards, SLAs, and compliance rules for contracted transport providers, home health agencies, DME vendors, and ancillary delivery partners.
ADI broadcasts requests to qualified vendors simultaneously, captures bids and ETAs, applies routing policies, and books the optimal provider without sequential phone calls or manual dispatch loops.
VectorCare Insights replaces spreadsheet reporting with dashboards for transport volume, on-time performance, vendor scorecards, payer mix, revenue, denials, bed-throughput impact, and demand forecasting.
VectorCare Connect integrates with Epic, Cerner, Meditech, CAD systems, billing platforms, payer systems, and FHIR-compliant environments so coordination happens inside existing clinical workflows.
Post-discharge workflows coordinate transport home, DME setup, first home health visits, pharmacy delivery, and meal delivery so patients can transition safely from hospital to home.

VectorCare starts by reviewing how your teams coordinate transport, discharge services, home health, DME, and vendor communication today. For New York networks, this often includes high-volume discharge pathways, dense service zones, and multiple contracted providers.
Healthcare organizations use VectorCare to reduce delays, automate coordination, and improve patient logistics performance.
VectorCare brings proven automation, integration, and operational scale to complex healthcare coordination.
Serving 2,500+ facilities, VectorCare supports high-volume healthcare networks across New York and nationwide.
HIPAA-secure cloud workflows protect patient information while coordinating sensitive logistics across care teams.
SMART on FHIR integrations help New York clinicians coordinate services without leaving existing EHR workflows.
Customers report reduced coordination labor, shorter delays, and over $500,000 in average annual savings.
Healthcare logistics experts building smarter coordination infrastructure.
CEO and Founder
David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

VP of Strategy
Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Patient Logistics and Work Flow Consultant
Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Board Member and Partner at grep -vc
Paul Willard serves as a Board Member and Partner at grep -vc, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Board Member
Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Advisor and Managing Director of the Enterprise Fund
Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Medical Advisory Board Member
Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Medical Advisory Board Member
Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.
A care coordinator organizes the services required to move a patient safely through the care journey. In patient logistics, that can include discharge transport, interfacility transfers, home health visits, DME delivery, pharmacy delivery, vendor communication, documentation, and status tracking. VectorCare supports these teams by digitizing requests, automating dispatch, centralizing communication, and connecting workflows to EHR data.
Talk with VectorCare about workflows, integrations, and ROI.
Designed for protected healthcare information workflows.
Security posture documented for enterprise healthcare.
Medical advisor named among influential leaders.
Request a VectorCare demo to review your workflows, integration needs, vendor network, and potential ROI.
You can also send us a quick email at info@vectorcare.com.
You can also send us a quick email at info@vectorcare.com.