Modern PACE Transportation Services Platform

PACE Transportation Services from VectorCare help PACE organizations coordinate recurring participant rides, medical appointment transportation, DME delivery, home health visits, pharmacy delivery, and meal services from one intelligent workflow. Built for complex elderly-care logistics, the platform embeds inside existing EHRs, automates dispatching, tracks fulfillment in real time, and reduces the phone tag that slows care teams down.

PACE transportation coordination dashboard for elderly care logistics

Our PACE Transportation Services

Coordinate PACE transportation, vendors, ancillary services, integrations, automation, and reporting from one healthcare logistics platform.

PACE Logistics

EHR-embedded coordination for PACE transportation, DME delivery, home health, pharmacy, and meals, built around recurring schedules, care plans, and real-time fulfillment tracking.

Workflow Hub

A no-code workflow console where schedulers design and manage participant rides, ancillary deliveries, care-team messaging, forms, and service requests in one structured system.

Automated Dispatch

AI-powered routing broadcasts requests to contracted vendors, captures ETAs and bids, enforces rules, and books the optimal provider without sequential phone calls.

Vendor Trust

Vendor onboarding, credential tracking, service zones, compliance controls, rate cards, and performance scorecards help PACE teams govern transportation and ancillary partners.

System Integration

SMART on FHIR, HL7, REST API, CAD, billing, and EHR integrations connect PACE logistics with the systems teams already use.

Logistics Insights

Custom dashboards and forecasting tools track trip volume, on-time performance, completion rates, vendor performance, participant trends, and operational bottlenecks.

PACE coordinator managing participant transportation workflow

Our PACE Transportation Workflow

Map Participant Logistics Workflows

VectorCare works with your PACE operations and IT teams to map recurring center transportation, medical appointment rides, DME delivery, home health visits, pharmacy delivery, meal services, vendor rules, and reporting requirements into one coordinated logistics model.

Connect EHR and Participant Data

Build the Vendor Network

Automate Dispatch and Tracking

Measure and Optimize Performance

Proven Healthcare Impact

Success Stories

Healthcare organizations use VectorCare to reduce coordination time, improve visibility, and streamline patient logistics at scale.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"VectorCare has really helped us achieve our objectives of bringing on new clientele, because we can say "at the click of a button, we can offer any mode of transportation", rather than being limited to ambulance transportation only."

Tom Clowdus

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen

"Once you get introduced to something that's quicker, faster, and more efficient, and you're open to the small learning curve– it's amazing. VectorCare has helped us grow our account base which in turn had led to revenue and income for our company."

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare helps PACE organizations replace fragmented coordination with intelligent, connected logistics infrastructure.

Healthcare-Native

Built specifically for healthcare logistics, not generic scheduling or transportation management workflows.

EHR Embedded

SMART on FHIR apps bring logistics into Epic, with HL7 and FHIR integrations connecting other supported EHR environments to reduce double entry.

AI Automation

A.D.I. automates dispatching, helping teams reduce phone tag and manual vendor coordination.

Secure Platform

HIPAA compliant cloud architecture supports protected health information across complex patient logistics workflows.

Meet the VectorCare Team

Experienced healthcare logistics leaders building infrastructure for better care.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Frequently Asked Questions

What are PACE Transportation Services?

PACE transportation services coordinate recurring participant trips to adult day health centers, medical appointments, home visits, and related care services. In VectorCare, these workflows can also include DME delivery, pharmacy delivery, meals, and home health scheduling. The goal is to keep participant movement aligned with care plans while giving operations teams real-time visibility into fulfillment, delays, and vendor performance.

How is PACE transportation different from regular NEMT?

Can VectorCare integrate with our PACE EHR?

Can recurring PACE participant transportation be automated?

How does VectorCare manage PACE transportation vendors?

How long does implementation usually take?

How much do PACE Transportation Services cost?

What reporting is available for PACE transportation operations?

Still Have PACE Transportation Questions?

Get answers from a team that understands patient logistics.

Security & Compliance

Security & Compliance

SOC 2 Type I compliance badge

SOC 2 Type I

Independent security controls for healthcare SaaS operations.

HIPAA compliant badge

HIPAA Compliant

HIPAA-compliant workflows for protected health information.

Modernize PACE Transportation Coordination

Request a demo to see how VectorCare can streamline transportation, ancillary services, vendor coordination, and reporting for your PACE organization.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.