Logistics Scheduling Software for Healthcare Operations

VectorCare helps healthcare operations teams replace phone trees, spreadsheets, and fragmented portals with automated logistics scheduling software built for patient transport, discharge coordination, home health, DME, and ancillary services. Coordinate requests from inside Epic and other EHRs, dispatch across contracted networks, track performance in real time, and reduce manual coordination work across the patient logistics journey.

Healthcare logistics scheduling software dashboard

Our Logistics Scheduling Software Services

A unified platform for scheduling, dispatching, tracking, integrating, analyzing, and billing healthcare logistics workflows.

VectorCare Hub

VectorCare Hub is the no-code scheduling and coordination console for patient transport, discharge logistics, home health, DME, and ancillary workflows, helping teams create structured requests in under three minutes.

Automated Dispatching

ADI automates dispatching by broadcasting requests to contracted vendors, collecting ETAs and bids, and selecting providers using facility, payer, level-of-service, cost, capacity, and compliance rules.

Network Credentialing

VectorCare Trust manages vendor onboarding, credentialing, service zones, policy enforcement, rate cards, and scorecards for NEMT, ambulance, home health, DME, and ancillary provider networks.

System Integrations

VectorCare Connect integrates scheduling workflows with Epic, other FHIR-compliant EHRs, CAD systems, billing platforms, payer systems, rideshare networks, and custom APIs to reduce context switching.

Logistics Analytics

VectorCare Insights provides dashboards, KPI tracking, demand forecasting, vendor scorecards, payer reporting, bed-throughput analytics, and operational visibility across patient logistics workflows.

Billing Automation

VectorCare Pay supports invoicing, rate enforcement, reconciliation, ACH, credit card, payment links, and audit trails for patient transport, ambulance, home health, DME, and ancillary services.

Healthcare logistics scheduling workflow dashboard

How VectorCare Scheduling Works

Create a Structured Request

Care teams launch a structured logistics request from VectorCare Hub, Epic, another FHIR-compliant EHR, the web platform, or mobile apps. Patient, facility, payer, level-of-service, timing, and documentation details are captured consistently from the start.

Apply Network and Policy Rules

Automate Dispatch and Assignment

Track Every Operational Milestone

Analyze, Bill, and Optimize

The VectorCare Difference

Why Choose VectorCare?

VectorCare brings automation, interoperability, and operational scale to patient logistics scheduling.

Unified Platform

Coordinates transport, DME, home health, delivery, and ancillary workflows in one connected platform.

EHR Embedded

SMART on FHIR workflows launch inside Epic and other EHRs with patient context included.

Automation

ADI reduces manual dispatching and has saved healthcare systems and suppliers more than 100,000 hours.

Secure

HIPAA-secure, SOC 2 Type II SaaS built for enterprise healthcare compliance and auditability.

Meet the VectorCare Team

Experienced healthcare logistics, interoperability, clinical, and operations leaders.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is logistics scheduling?

Logistics scheduling is the process of coordinating people, vehicles, vendors, equipment, timing, documentation, and communication so a service happens at the right place and time. In healthcare, it includes patient transport, discharge rides, interfacility transfers, home health visits, DME delivery, pharmacy delivery, and related workflows that must align with clinical, payer, and compliance requirements.

What healthcare logistics workflows can VectorCare schedule?

Does VectorCare integrate with Epic and other EHR systems?

How does the software reduce manual scheduling work?

Is VectorCare secure and HIPAA-compliant?

What ROI can healthcare organizations expect?

Can VectorCare manage contracted vendor networks?

How is VectorCare pricing structured?

Still Have Workflow Questions?

Get practical answers from patient logistics software experts.

Certified & Trusted

Awards and Recognition

HIPAA-secure cloud certification icon

HIPAA-Secure Cloud

Supports secure patient logistics workflows.

SOC 2 Type II certification icon

SOC 2 Type II

Enterprise-grade security posture for healthcare SaaS.

Modern Healthcare recognition badge

Modern Healthcare Recognition

Healthcare leadership recognized for industry influence.

Ready to Automate Patient Logistics?

Tell us about your facilities, workflows, integrations, and patient logistics volume. VectorCare will help assess fit, expected ROI, and deployment scope.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.