Connect DME Delivery Logistics for Healthcare Providers

Coordinate DME delivery directly from the systems your teams already use. VectorCare Connect links hospital EHRs, DME platforms, dispatch workflows, and delivery updates so healthcare providers can reduce phone tag, track proof-of-setup, and help patients arrive home with the equipment they need on time.

Healthcare DME delivery logistics dashboard

Our Connect DME Delivery Logistics Services

Connect EHR, DME, dispatch, vendor, and analytics workflows into one coordinated delivery logistics platform.

System Integration

Connect links EHRs, DME platforms, billing systems, payer tools, and mobile workflows so DME delivery data flows through existing healthcare systems without manual re-entry.

DME Workflows

Hub provides the no-code workflow layer for DME orders, enabling care teams to structure intake, scheduling, patient details, and delivery requirements in one coordinated process.

Automated Dispatch

ADI broadcasts DME requests to the right contracted providers, captures responses, escalates exceptions, and reduces manual dispatch work across healthcare delivery networks.

Vendor Governance

Trust helps hospitals and healthcare organizations govern contracted DME providers with credentialing, service zones, rate structures, compliance controls, and performance scorecards.

Delivery Tracking

VectorCare GO supports delivery technician updates, proof-of-setup capture, completion documentation, and field visibility for equipment deliveries to patient homes.

Performance Analytics

Insights turns DME delivery performance into dashboards for delivery time, re-delivery rates, vendor reliability, completion trends, and post-discharge logistics improvement.

Connected DME delivery workflow dashboard

Our Connected DME Delivery Process

Map the DME Workflow

VectorCare reviews your discharge, DME ordering, EHR, vendor, and delivery workflows to identify where phone calls, duplicate entry, and status gaps slow teams down or create risk for patients going home.

Connect Core Systems

Automate Order Routing

Track Delivery Completion

Measure Performance Gains

Trusted Nationwide

Success Stories

See how healthcare teams reduce coordination delays and modernize patient logistics with VectorCare.

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare brings healthcare logistics, integration, automation, and operational visibility into one connected platform.

Interoperability

Connect embeds logistics into EHR, DME, CAD, billing, payer, and mobile systems.

Security

HIPAA-secure, SOC 2 Type II compliant cloud deployment supports sensitive healthcare logistics operations.

Scale

VectorCare serves 2,500+ facilities and processes high-volume patient logistics nationwide.

Automation

A.D.I. and AI agents reduce manual coordination, dispatch work, and communication delays.

Meet the VectorCare Team

Infrastructure-minded leaders improving healthcare logistics at scale.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is Connect DME Delivery Logistics for Healthcare Providers?

VectorCare Connect is the interoperability layer that connects EHRs, DME systems, dispatch tools, billing platforms, payer systems, and mobile field workflows. For DME delivery, it helps healthcare providers pass structured patient and order data from the discharge workflow to the DME provider, then track delivery, setup, proof-of-service, and exceptions through completion.

Can VectorCare Connect integrate with Epic?

Which DME systems can be connected?

How does VectorCare improve post-discharge DME delivery?

Is the platform secure for patient data?

Can hospitals manage multiple contracted DME vendors?

How is pricing determined for VectorCare Connect?

What ROI should healthcare providers expect?

Still Have Integration Questions?

Get expert answers about integrations, workflows, security, and ROI.

Secure & Trusted

Awards and Recognition

HIPAA-secure cloud system badge

HIPAA-Secure Cloud

Protects sensitive patient logistics workflows.

SOC 2 Type II compliance badge

SOC 2 Type II

Supports enterprise-grade security controls.

Modern Healthcare 100 recognition badge

Modern Healthcare 100

Healthcare leadership recognized nationally.

Ready to Connect DME Delivery?

Tell us about your DME delivery workflow, EHR environment, and integration goals. VectorCare will help assess fit, ROI, and implementation scope.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.