Payment Collection Software for Healthcare Logistics Teams

VectorCare Pay helps healthcare logistics teams collect payments without chasing spreadsheets, portals, or phone calls. Built for patient transports, NEMT trips, ambulance runs, home health visits, DME deliveries, and ancillary services, it automates custom invoicing, ACH and card collection, payment reminders, and reconciliation—while staying connected to trip completion, contracted rates, and HIPAA-secure operational workflows.

Healthcare logistics payment collection software dashboard

Our Payment Collection Software Services

Automate invoices, collect payments, reconcile activity, and connect logistics revenue workflows across complex healthcare service networks.

Custom Invoicing

Create configurable invoice templates for patient-pay, payer-pay, hospital-pay, broker-pay, and split-payment scenarios tied to contracts, facilities, service types, and documentation requirements.

Payment Collection

Collect payments through ACH bank transfer, credit card, and secure email, SMS, or in-app payment links powered by Stripe for streamlined healthcare logistics transactions.

Revenue Reconciliation

Reconcile invoices and payments against contracted rate cards, completed trips, adjustments, and audit trails to improve visibility into revenue and accounts receivable.

Secure Payments

Collect Faster Across Every Logistics Workflow

Patient logistics billing becomes difficult when every trip, vendor, payer, and contract creates another exception. VectorCare Pay brings payment collection into the same operational platform used to schedule and complete services. Finance teams can generate custom invoices, collect by ACH or card, automate reminders, reconcile payments, and maintain audit visibility across healthcare logistics workflows.

Healthcare payment collection dashboard
The VectorCare Difference

Why Choose VectorCare?

VectorCare connects payment collection to the logistics workflows that create the charges.

Healthcare Focus

Purpose-built for patient transport, NEMT, ambulance, DME, home health, and ancillary logistics billing.

Secure Payments

HIPAA-secure workflows and Stripe-powered PCI DSS Level 1 processing support sensitive payment operations.

Integrated Workflow

Invoices can trigger from Hub completion data and enforce contracted rates from Trust.

Proven Scale

VectorCare serves 2,500+ facilities and generated 2.3 million broadcasts in 2024.

Meet The VectorCare Team

Built by healthcare logistics and workflow experts.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is payment collection software for healthcare logistics teams?

Payment collection software for healthcare logistics teams automates invoicing, payment reminders, collection, and reconciliation for services such as NEMT trips, ambulance runs, DME deliveries, home health visits, and ancillary deliveries. VectorCare Pay connects billing activity to logistics workflows, so completed trips can trigger invoices using the correct payer, contract, rate card, and documentation.

How does VectorCare Pay collect payments?

Can it handle multiple payer and payment scenarios?

Does VectorCare Pay support ACH and credit cards?

How does it improve reconciliation and accounts receivable?

Is VectorCare Pay HIPAA and payment-security aligned?

Does it integrate with scheduling and vendor management workflows?

How is VectorCare Pay pricing structured?

Still Have Payment Workflow Questions?

Connect with our team for a focused payment workflow review.

Secure & Trusted

Awards and Recognition

SOC 2 Type II certification badge

SOC 2 Type II

Independent controls framework for secure cloud operations.

HIPAA-secure cloud certification badge

HIPAA-Secure Cloud

Designed for protected healthcare logistics workflows.

PCI DSS Level 1 security badge

PCI DSS Level 1

Stripe-powered payment processing security standard.

Modernize Healthcare Logistics Payment Collection

Tell us about your logistics volume, payer mix, billing workflows, and integration needs. VectorCare will help assess fit, demonstrate Pay, and outline deployment options.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.