Home Service Scheduling Software for Healthcare Providers

VectorCare helps healthcare providers schedule and coordinate home-based patient services without phone trees, spreadsheets, or disconnected portals. From home health visits and DME delivery to pharmacy, meals, and transport, the platform automates requests, dispatching, tracking, and EHR-connected workflows so care teams can move faster, reduce delays, and keep patients safer after discharge.

Healthcare provider scheduling home services on a digital platform

Our Home Service Scheduling Software Services

Coordinate home health, DME, post-discharge, transport, and ancillary services through one automated patient logistics platform.

Workflow Scheduling

Build no-code scheduling workflows for home health, transport, DME, pharmacy, meals, and other patient services, with structured requests that reduce phone-and-fax coordination.

Home Health

Coordinate first visits, post-discharge handoffs, start-of-care windows, and referral workflows between hospitals and home health agencies through shared, trackable requests.

DME Delivery

Route DME orders with patient context, delivery instructions, setup requirements, and proof-of-service tracking so equipment is ready before the patient arrives home.

Discharge Transitions

Unify transport home, DME, home health, pharmacy, and meal coordination into a single post-discharge workflow to reduce gaps that can lead to avoidable readmissions.

Automated Dispatch

Use ADI to broadcast requests to eligible contracted providers, capture ETAs or bids, apply routing rules, and escalate exceptions when human review is needed.

EHR Integration

Connect scheduling workflows with Epic, other FHIR-compliant EHRs, CAD systems, home health platforms, DME systems, billing tools, and payer infrastructure.

Connected Care Logistics

Coordinate Every Home Service Faster

VectorCare turns home service scheduling into a connected patient logistics workflow. Instead of separate calls for transport, DME, home health, pharmacy, and meals, care teams can launch coordinated requests from one cloud-based platform. Automated dispatching, vendor governance, billing, analytics, and EHR integration help healthcare providers improve discharge reliability, reduce administrative burden, and support safer recovery at home.

Care team coordinating home services on a healthcare logistics platform
Proven Operational Impact

Success Stories

Healthcare organizations use VectorCare to reduce coordination time, delays, and avoidable patient logistics friction.

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare workflow automation with the interoperability and governance enterprise providers require.

Unified Platform

Coordinate requests, dispatch, billing, analytics, vendors, and integrations across one connected platform.

EHR Embedded

SMART on FHIR embedding helps clinicians schedule without leaving Epic or supported EHRs.

AI Dispatch

ADI automates broadcasts, provider selection, escalation, and routing rules at healthcare scale.

Secure Design

SOC 2 Type II and HIPAA-secure infrastructure supports sensitive patient logistics workflows.

Meet The VectorCare Team

Experienced healthcare logistics, interoperability, and operations leaders.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What home services can healthcare providers schedule with VectorCare?

VectorCare supports scheduling for home health visits, DME delivery and setup, pharmacy delivery, meal delivery, transport home, and ancillary patient logistics. Workflows can be configured by care line, payer, facility, or service type, allowing hospitals, home health agencies, PACE programs, and healthcare providers to coordinate multiple services from one platform.

Does VectorCare integrate with Epic and other EHR systems?

Is the platform secure and HIPAA-compliant?

How does VectorCare reduce manual scheduling work?

How is VectorCare priced for healthcare organizations?

How long does implementation usually take?

Who uses VectorCare home service scheduling software?

What results can healthcare providers expect?

Still Have Scheduling Questions?

Get workflow guidance from a patient logistics specialist.

Certified & Trusted

Awards and Recognition

SOC 2 Type II certification badge

SOC 2 Type II

SOC 2 Type II compliance for enterprise healthcare

HIPAA-secure cloud system badge

HIPAA-Secure Cloud

HIPAA-focused safeguards for protected health information

Modern Healthcare recognition badge

Modern Healthcare Recognition

Healthcare leadership recognized by national industry publication

Ready to Automate Home Service Scheduling?

Share your current home-service scheduling workflow, integration needs, and operational goals. VectorCare will help assess fit, savings potential, and deployment scope.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.