Care Solutions Home Health Care Services for Hospitals

In this context, the platform provider is VectorCare. VectorCare is a patient logistics technology company serving hospitals, health systems, payers, home health agencies, DME providers, and public health organizations. Its platform coordinates transport, home health handoffs, DME delivery, pharmacy, meals, vendor networks, billing, analytics, and EHR integrations through HIPAA-secure, cloud-based workflows.

VectorCare helps hospitals coordinate the services that must happen after discharge, including transport home, DME delivery and setup, first home health visit scheduling, pharmacy delivery, and meal delivery when applicable. Instead of relying on calls, faxes, and spreadsheets, case managers can launch structured workflows that route requests to the right contracted providers with real-time visibility.

Yes. VectorCare supports SMART on FHIR embedding inside Epic and other FHIR-compliant EHRs, plus HL7 v2 fallback and API-based integrations. Hospital staff can launch logistics workflows directly from the EHR with patient context such as demographics, admission and discharge dates, current location, and relevant clinical information, reducing duplicate entry and context switching.

VectorCare is described as a HIPAA-secure, cloud-based system and SOC 2 Type I compliant SaaS platform. Its workflows are designed for healthcare operations involving protected health information, secure messaging, role-based access, audit trails, and structured data exchange across hospitals, vendors, home health agencies, DME providers, and other partners involved in patient logistics.

Hospitals use VectorCare to reduce manual coordination, shorten discharge-related delays, and improve bed throughput. Documented examples include reducing transport scheduling labor by about 90%, saving $247K in smaller hospitals, and exceeding $500K in annual savings for larger systems. The platform also improves visibility into delays that can affect length of stay and readmission risk.

VectorCare Trust manages contracted vendor networks for transport providers, home health agencies, DME companies, pharmacy delivery partners, meal providers, and other ancillary services. It supports onboarding, credential tracking, service-zone configuration, rate cards, policy enforcement, vendor scorecards, and automatic exclusion of non-compliant vendors, helping hospitals govern complex post-discharge networks at scale.

Implementation depends on workflow scope, facility size, integration requirements, and vendor network complexity. VectorCare offers enterprise SaaS modules individually or bundled, including Hub, Trust, Pay, Insights, ADI, and Connect. A typical evaluation begins with a free demo and ROI assessment to identify priority workflows, required integrations, expected savings, and rollout sequence.

VectorCare improves discharge visibility by giving case managers a single view of each logistics leg, including transport, DME, home health, pharmacy, and meal coordination. Teams can see request status, vendor response, ETA, completion documentation, exceptions, and analytics, helping them intervene earlier when a delay threatens bed availability or the patient’s recovery plan.