Hospital Logistics
Coordinate NEMT, ambulance, air transport, discharge logistics, home health handoffs, and DME delivery from one platform built for hospital operations, case management, and IT teams.
VectorCare helps hospitals, health systems, payers, and NEMT networks replace phone trees, faxes, and fragmented portals with one automated patient transportation workflow. Coordinate discharge rides, ambulance transfers, interfacility transport, and vendor dispatch from inside existing clinical systems, with real-time visibility, HIPAA-secure collaboration, and measurable reductions in delays, length of stay, and manual coordination work.
End-to-end patient transportation technology for hospitals, payers, NEMT providers, and healthcare logistics networks.
Coordinate NEMT, ambulance, air transport, discharge logistics, home health handoffs, and DME delivery from one platform built for hospital operations, case management, and IT teams.
Reduce discharge-to-departure delays by letting case managers schedule patient transport from inside Epic, automate vendor dispatch, and track ETAs in real time.
Structure ED-to-hospital, hospital-to-SNF, LTAC, rehab, home, ground, and air transfer workflows with level-of-service support and clinical context carried alongside each request.
Use AI-powered automated dispatching to broadcast requests across contracted vendors, capture bids and ETAs, enforce policies, and reduce sequential phone calls.
Build and govern a credentialed network of NEMT, ambulance, air medical, home health, DME, and ancillary providers with compliance tracking and scorecards.
Enable payers and hospitals to contract directly with NEMT and ambulance providers, manage rate cards, automate dispatch, and reduce broker margin.
Care teams submit a structured patient transport request through Hub, optionally embedded inside Epic or another FHIR-compliant EHR. Patient context, pickup details, destination, level of service, payer information, and special requirements flow into one workflow.
See how healthcare organizations reduce coordination time, improve visibility, and accelerate patient movement.
VectorCare combines healthcare operations expertise with automation built for complex patient logistics.
Trusted by 2,500+ healthcare facilities to coordinate transport and patient logistics workflows nationwide.
SMART on FHIR workflows bring transport coordination directly into Epic and other EHRs.
ADI reduced coordination burden by saving healthcare systems and suppliers more than 100,000 hours.
HIPAA-secure, SOC 2 Type I cloud platform built for sensitive healthcare operations.
Experienced healthcare logistics, interoperability, and operations leaders.
CEO and Founder
David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.
Original Medicare may cover medically necessary ambulance transportation when travel by other means could endanger the patient’s health, including certain hospital, skilled nursing, or dialysis-related situations. Routine non-emergency rides are generally not covered by Original Medicare, but some Medicare Advantage, Medicaid, and payer-sponsored plans include NEMT benefits. VectorCare helps organizations coordinate and govern transportation workflows; coverage decisions remain with the payer.
Get answers from patient logistics experts and explore your workflow fit.
Protects sensitive patient logistics workflows
Enterprise-grade security and control posture
Request a demo or ROI assessment to see how VectorCare can modernize your patient transportation workflows.
You can also send us a quick email at info@vectorcare.com.
You can also send us a quick email at info@vectorcare.com.