Elder Care Software for PACE and Post-Acute Logistics

VectorCare helps PACE organizations, skilled nursing facilities, home health teams, and post-acute coordinators replace spreadsheets, phone trees, and fragmented vendor portals with one intelligent patient logistics platform. Coordinate transportation, DME, home health, pharmacy, meals, and recurring participant services from EHR-embedded workflows built for elderly care operations.

Elder care logistics software dashboard

Our Elder Care Software Services

Purpose-built software for coordinating elder care transportation, post-acute services, vendors, integrations, and performance reporting.

PACE Logistics

Coordinate recurring adult day health transportation, appointment rides, DME, home health, pharmacy, and meals from an EHR-embedded workflow built for PACE participant care plans.

Post-Discharge Coordination

Unify transport home, DME delivery, first home health visits, pharmacy, and meal services so discharge plans turn into completed at-home care transitions.

Workflow Hub

Replace phone-and-fax ordering with configurable workflows for patient transportation, home health, DME, ancillary services, secure messaging, and real-time team collaboration.

Automated Dispatching

Automate multi-vendor dispatching, ETA capture, bid comparison, fallback routing, and policy-based booking across contracted transportation and ancillary service networks.

Vendor Network

Manage vendor onboarding, credential expiration, service zones, rate cards, compliance rules, performance scorecards, and contracted provider governance in one platform.

EHR Integration

Connect patient logistics workflows with Epic, other FHIR-compliant EHRs, CAD systems, payer systems, billing platforms, rideshare networks, and home health or DME systems.

Care coordinator managing patient logistics workflow

Our 5-Step Logistics Workflow

Map Every Care Logistics Workflow

VectorCare maps your current PACE or post-acute workflows, including transportation, DME, home health, pharmacy, meals, vendors, payer rules, and recurring participant schedules. The goal is to replace fragmented phone-and-spreadsheet processes with structured digital coordination.

Embed Workflows Into Existing Systems

Govern and Dispatch Vendors

Track Fulfillment in Real Time

Measure Outcomes and Improve

The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare operations experience with automation, integration, and logistics intelligence.

Proven Scale

Serves 2,500+ facilities with workflows for hospitals, PACE, post-acute, and community care.

EHR Embedded

SMART on FHIR embedding keeps logistics inside Epic and other existing clinical systems.

Automation

A.D.I. automates vendor routing, bidding, ETA capture, fallback, and policy-based dispatching.

Secure

HIPAA-secure workflows, audit trails, vendor credentialing, and SOC 2 Type II platform controls.

Meet the VectorCare Team

Healthcare logistics leaders building infrastructure for coordinated care.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What software do most nursing homes use?

Nursing homes and post-acute providers commonly use EHRs, scheduling systems, billing tools, and point solutions for referrals, transportation, DME, and home health coordination. VectorCare is not a nursing home EHR; it is a patient logistics platform that connects post-acute workflows, contracted vendors, transport providers, and EHR systems through structured, HIPAA-secure coordination.

How does VectorCare support PACE logistics?

Can VectorCare integrate with our EHR?

Is the platform secure for elder care coordination?

What post-acute workflows can VectorCare automate?

How is VectorCare pricing structured?

How long does implementation usually take?

Can VectorCare manage contracted vendors?

Still Have Logistics Questions?

Connect with VectorCare to discuss your workflows and integration goals.

Certified & Trusted

Awards and Recognition

HIPAA-secure cloud system badge

HIPAA-Secure Cloud

Supports secure healthcare logistics workflows

SOC 2 Type II certification badge

SOC 2 Type II

Enterprise-grade security and operational controls

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Healthcare Leadership

Healthcare leadership recognized by Modern Healthcare

Modernize Elder Care Logistics

Tell us about your PACE, post-acute, or elder care logistics workflows, and VectorCare will help assess fit, integration needs, and potential ROI.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.