Configurable Healthcare Software for Patient Logistics

VectorCare Hub is the no-code workflow engine for patient logistics. It lets care teams design and run structured workflows for NEMT, ambulance transports, interfacility transfers, home health visits, DME delivery, pharmacy delivery, and other patient-facing services. Requests can be launched from the web, mobile apps, APIs, or directly inside Epic through SMART on FHIR.

VectorCare integrates with Epic using SMART on FHIR embedded workflows that pass patient context into logistics requests. It supports FHIR R4 launch context, bi-directional resource exchange, Epic Bridges compatibility, and HL7 v2 fallback for legacy environments. The goal is to reduce double entry by letting clinicians coordinate transport and services inside existing EHR workflows.

Yes. VectorCare is built as a HIPAA-secure, cloud-based SaaS platform and is described as SOC 2 Type I compliant across its deployment options. It supports secure messaging, role-based access, audit trails, credential tracking, and integration patterns designed for healthcare organizations that must protect patient information and govern vendor access.

VectorCare helps automate dispatch through ADI, or Automated Dispatching Intelligence. Instead of coordinators calling vendors one by one, ADI broadcasts requests to the right contracted providers, captures bids and ETAs, applies routing rules, and books the optimal provider. Rules can account for cost, ETA, preferred vendor status, capacity, payer, facility, or level of service.

VectorCare publishes strong operational impact metrics, including scheduling time reductions from roughly 31 minutes to under 3 minutes for many transport workflows. For hospitals, documented examples include reducing annual coordination labor from about 4,714 hours to 456 hours and generating $247K in bed-throughput savings for hospitals under 250 beds.

VectorCare supports enterprise SaaS subscription pricing. VectorCare modules include Hub, Trust, Pay, Insights, ADI, and Connect. Pricing is custom and typically depends on facility size, request volume, integration requirements, workflow complexity, and deployment scope. A free demo and ROI assessment are available through VectorCare.

VectorCare serves hospitals and health systems, payers, Medicare Advantage plans, state and county health agencies, ambulance providers, NEMT operators, fire and EMS departments, military healthcare, home health agencies, DME providers, PACE organizations, skilled nursing facilities, and transfer centers. The platform is built for organizations coordinating patient movement and related services at scale.

Yes. VectorCare supports custom workflows through no-code configuration in Hub, direct API integration, SMART on FHIR apps, HL7 v2, FHIR R4, REST APIs, CAD integrations, payer system connections, billing workflows, and partner marketplace apps. Organizations can tailor workflows by facility, care line, payer, service level, geography, vendor network, and reporting requirements.