Healthcare Intelligence Platform for Patient Logistics

VectorCare helps healthcare organizations turn patient logistics into measurable operational intelligence. Unify transport, discharge, home health, DME, vendor networks, billing, and analytics in one HIPAA-secure cloud platform with SMART on FHIR EHR embedding, automated dispatching, and real-time visibility that reduces phone tag, improves throughput, and helps teams coordinate the right care at the right time.

Healthcare intelligence platform dashboard for patient logistics

Our Healthcare Intelligence Platform Services

Integrated intelligence modules for scheduling, dispatching, analytics, vendor networks, integrations, and payment workflows.

Workflow Hub

Build no-code workflows for transport, discharge, DME, home health, and ancillary services, allowing care teams to coordinate requests in minutes from a shared digital command center.

Logistics Analytics

Use cloud-native dashboards, machine learning forecasting, and natural-language BI to track transport volume, on-time performance, vendor scorecards, payer mix, revenue, and bed-throughput impact.

Automated Dispatch

Automate multi-vendor dispatching with real-time bids, ETAs, policy-based routing, fallback rules, and exception alerts for NEMT, ambulance, transfers, home health, and deliveries.

Vendor Trust

Manage contracted transport and ancillary provider networks with credentialing workflows, service-zone configuration, policy enforcement, rate cards, and performance scorecards.

System Connect

Embed patient logistics workflows directly inside Epic and other FHIR-compliant EHRs, while connecting CAD, payer, billing, rideshare, home health, and DME systems.

Billing Pay

Simplify complex payment workflows with custom invoice templates, contracted-rate enforcement, ACH and credit card collection, reconciliation, reminders, and revenue analytics.

Operational Intelligence

Smarter Decisions Across Patient Logistics

VectorCare brings intelligence to every patient logistics decision by combining no-code workflows, automated dispatching, EHR-connected data, vendor governance, billing rails, and predictive analytics. Healthcare teams gain visibility across the full journey, from request to completion, while reducing manual coordination and uncovering performance patterns that support better throughput, lower costs, and more reliable care access.

Patient logistics intelligence dashboard
Proven At Scale

Success Stories

See how healthcare organizations reduce delays, recover capacity, and automate complex patient logistics at scale.

"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly..."

Brian Napoli

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."

Hilary Cohen
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines operational depth, automation, analytics, and healthcare interoperability in one platform.

Proven Scale

Trusted by 2,500+ facilities coordinating complex patient logistics across hospitals, payers, and providers.

Automation

A.D.I. automates dispatching, reduces phone tag, and has saved healthcare teams 100,000+ hours.

Security

SOC 2 Type II and HIPAA-compliant infrastructure supports secure, enterprise-grade healthcare operations.

Integration

SMART on FHIR workflows embed directly inside Epic and other systems clinicians already use.

Meet The VectorCare Team

Experienced healthcare, logistics, clinical, and technology leaders.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is healthcare intelligence?

Healthcare intelligence is the use of data, automation, analytics, and workflow technology to improve healthcare operations and decision-making. In patient logistics, it means turning transport requests, vendor performance, discharge timing, billing activity, and care coordination events into actionable insights that help teams reduce delays, improve throughput, and coordinate care more reliably.

How does VectorCare improve patient logistics?

Does the platform integrate with Epic and other EHRs?

Who uses a healthcare intelligence platform for patient logistics?

Is VectorCare secure and HIPAA-compliant?

How is VectorCare priced?

What results can healthcare organizations expect?

How does implementation typically work?

Still Have Questions?

Speak with VectorCare about workflows, integrations, and ROI.

Certified & Trusted

Awards and Recognition

SOC 2 Type II certification badge

SOC 2 Type II

Enterprise-grade audited security controls.

HIPAA-secure cloud system badge

HIPAA-Secure Cloud

Secure handling of protected health information.

Modern Healthcare recognition badge

Modern Healthcare Recognition

Healthcare leadership recognized nationally.

Ready to Modernize Patient Logistics?

Request a demo and ROI assessment to see how VectorCare can streamline patient logistics across your organization.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.