Advanced Healthcare Application Platform for Patient Logistics

VectorCare helps healthcare organizations automate patient logistics across transportation, discharge coordination, home health, DME, billing, and analytics. Built for hospitals, payers, PACE programs, EMS, and public agencies, the platform replaces phone trees and spreadsheets with HIPAA-secure workflows, SMART on FHIR EHR integration, automated dispatching, and real-time visibility across every patient service request.

Healthcare team using patient logistics platform

Our Patient Logistics Platform Services

Modular patient logistics software for workflow automation, dispatch, vendor governance, interoperability, analytics, and payment operations.

VectorCare Hub

VectorCare Hub provides the no-code workflow engine for scheduling transport, home health, DME, delivery, and ancillary services in structured digital workflows instead of phone-and-fax coordination.

VectorCare Trust

VectorCare Trust manages vendor onboarding, credential tracking, service zones, rate cards, policy enforcement, and provider scorecards across contracted transport, DME, home health, and delivery networks.

Automated Dispatch

A.D.I. automates dispatching by broadcasting requests to qualified vendors, capturing bids and ETAs, applying routing rules, and escalating exceptions when human review is needed.

VectorCare Connect

VectorCare Connect integrates patient logistics workflows with Epic, Oracle Health, Meditech, CAD systems, billing platforms, payer systems, rideshare networks, and custom APIs.

VectorCare Insights

VectorCare Insights replaces ad-hoc Excel reporting with dashboards, machine-learning demand forecasting, KPI tracking, vendor scorecards, revenue reporting, and natural-language analytics.

VectorCare Pay

VectorCare Pay supports invoicing, contracted-rate enforcement, payment collection, reconciliation, reminders, and audit trails for transport, DME, home health, and ancillary services.

Connected Infrastructure

Automate Every Patient Logistics Workflow

VectorCare turns patient logistics into connected healthcare infrastructure. Teams can request services, automate dispatch, govern vendor networks, reconcile payments, and measure outcomes from one HIPAA-secure platform. With SMART on FHIR, Epic embedding, mobile apps, and direct APIs, VectorCare fits into existing clinical and operational workflows while reducing delays, bed holds, and administrative burden.

Patient logistics platform dashboard
Proven at Scale

Customer Impact

Healthcare organizations use VectorCare to reduce coordination burden, accelerate throughput, and improve logistics visibility.

"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."

Lisa

"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"

Tom Clowdus
The VectorCare Difference

Why Choose VectorCare?

VectorCare combines healthcare logistics depth with enterprise-grade automation, security, and interoperability.

Scale

VectorCare serves 2,500+ facilities with proven workflows across healthcare logistics sectors.

Interoperability

SMART on FHIR, HL7, APIs, and CAD connections keep logistics inside existing workflows.

Automation

A.D.I. automates broadcasts, dispatch decisions, vendor selection, and exception handling at scale.

Security

HIPAA-secure cloud workflows, audit trails, credentials, and policy controls support healthcare governance.

Meet the VectorCare Team

Experienced healthcare logistics, interoperability, and operations leaders.

Portrait of David Emanuel, CEO and Founder of VectorCare

David Emanuel

CEO and Founder

David Emanuel is the CEO and Founder of VectorCare, a company he has led for over 14 years in the healthcare industry. He founded VectorCare after recognizing that patient logistics was being treated as a scheduling problem when it is actually an infrastructure problem. Under his leadership, VectorCare has grown to serve 2,500+ healthcare facilities and process millions of patient logistics transactions. He writes a weekly newsletter called 'The Dispatch,' sharing insights on how to move patients better - no sales pitches, just patterns, data, and questions worth your time. David's mission is to build infrastructure that supports the people doing the work of healthcare, believing that patient logistics is no longer a back-office function but foundational infrastructure.

Portrait of Trevor Thompson, VP of Strategy at VectorCare

Trevor Thompson

VP of Strategy

Trevor Thompson serves as Vice President of Strategy at VectorCare, where he brings over 20 years of specialized experience in air medical transport, ambulance operations, and healthcare and patient logistics. His deep industry knowledge makes him an invaluable asset in shaping the company's strategic direction and expanding its nationwide reach. Trevor plays a key role in building partnerships and developing solutions that address the complex challenges healthcare providers face in coordinating patient transport across multiple levels of care. His extensive operational background allows him to bridge the gap between frontline healthcare realities and the innovative technology VectorCare delivers. Trevor is dedicated to helping healthcare facilities reduce delays, improve outcomes, and streamline their patient logistics workflows.

Portrait of Craig Ruggels, Patient Logistics and Workflow Consultant at VectorCare

Craig Ruggels

Patient Logistics and Work Flow Consultant

Craig Ruggels is VectorCare's Patient Logistics and Workflow Consultant, with over 15 years of experience in the service provider industry. He specializes in decreasing time on task, improving attention to detail, and educating clients about their workflow options to maximize efficiency. Craig has worked with some of California's most reputable healthcare organizations, including Kaiser Permanente, Sutter Health, and Dignity Health, giving him deep insight into the operational challenges facing hospitals and transport providers alike. His hands-on approach ensures that each client receives tailored guidance to optimize their patient logistics processes using VectorCare's platform. Craig is passionate about empowering healthcare teams to work smarter, reduce administrative burdens, and ultimately deliver better care to patients.

Portrait of Paul Willard, Board Member at VectorCare

Paul Willard

Board Member

Paul Willard serves as a Board Member, bringing a wealth of expertise from a distinguished 14-year career as a senior product and marketing executive and CMO at leading technology, financial services, and health tech companies, including Coupons.com, Practice Fusion, Atlassian, and NextCard. He has also held partner roles at Storm Ventures and Subtraction Capital. Paul holds a Bachelor's degree in Aerospace Engineering from Iowa State University, a Master's degree in Manufacturing Systems Engineering from Stanford University, and a Future Med Certificate from Singularity University. His rare combination of engineering rigor, marketing acumen, and health tech experience provides VectorCare's board with strategic guidance as the company continues to scale its technology platform and expand into new markets.

Portrait of Lisa Maki, Board Member at VectorCare

Lisa Maki

Board Member

Lisa Maki is a Board Member at VectorCare and a seasoned serial entrepreneur currently managing strategic partnerships in Microsoft's Healthcare NEXT group. She co-founded PokitDok, a pioneering API platform for healthcare interoperability that was acquired by McKesson's Change Healthcare in 2018, and BeliefNetworks, a predictive analytics startup acquired by Benefitfocus in 2010. Her deep expertise in healthcare technology, interoperability, and entrepreneurship brings invaluable perspective to VectorCare's board as the company advances its integration capabilities, including its SMART on FHIR Epic EHR integration. Lisa holds a Bachelor of Arts in English from Stanford University and is a recognized thought leader in the intersection of technology and healthcare innovation.

Portrait of Ben Naftzger, Advisor at VectorCare

Ben Naftzger

Advisor and Managing Director of the Enterprise Fund

Ben Naftzger is an Advisor to VectorCare and the Managing Director of the Enterprise Fund. He spent 15 transformative years at Atlassian as the company's first business hire, heading Sales and Marketing channels and leading go-to-market and scaling operations that grew the company from $1 million to over $1 billion in revenue. His leadership spanned offices in Sydney, San Francisco, Amsterdam, and internationally, providing him with a uniquely global perspective on scaling high-growth technology businesses. Ben's proven track record of building and scaling enterprise-level operations makes him a vital strategic resource for VectorCare as it expands its footprint across the United States and internationally. His insights help guide the company's growth strategy and enterprise market development.

Portrait of Andrew Barnett, MD, Medical Advisory Board Member at VectorCare

Andrew Barnett, MD

Medical Advisory Board Member

Andrew Barnett, MD, serves on VectorCare's Medical Advisory Board, bringing a distinguished clinical and administrative background to the company's healthcare mission. Board-certified in both family and emergency medicine, he is a full-time faculty member and strategic consultant at Oregon Health & Science University (OHSU) in Portland. Dr. Barnett has served as a medical officer in the United States Air Force and as Medical Director for Legacy Health and GoHealth Urgent Care, gaining broad experience across military, emergency, and community healthcare settings. He also led critical COVID-19 initiatives in Portland, Oregon. His clinical expertise and systems-level perspective provide VectorCare with essential medical insight as the company develops technology solutions that directly impact patient outcomes and care coordination.

Portrait of Jack Lewin, MD, Medical Advisory Board Member at VectorCare

Jack Lewin, MD

Medical Advisory Board Member

Jack Lewin, MD, is a Medical Advisory Board Member at VectorCare and one of the most influential figures in American healthcare. He serves as Chairman of the National Coalition on Healthcare and previously held executive roles as President and CEO of the Cardiovascular Research Foundation and CEO of the American College of Cardiology. Dr. Lewin served as Hawaii's Director of Health from 1986 to 1994, overseeing 6,500 employees, 12 hospitals, and a billion-dollar budget. In 2011, he was named one of Modern Healthcare's 100 Most Influential People in Healthcare. He is also the founder of Lewin & Associates, a consulting firm specializing in launching health startups. His unmatched breadth of healthcare policy, clinical, and executive experience lends tremendous credibility and strategic depth to VectorCare's mission to transform patient logistics globally.

Frequently Asked Questions

What is a healthcare platform?

A healthcare platform is a secure digital system that connects people, workflows, data, and technology across healthcare operations. For patient logistics, VectorCare acts as infrastructure for scheduling, dispatching, vendor management, EHR integration, billing, and analytics. Instead of relying on phone calls, spreadsheets, or disconnected portals, care teams coordinate services through one structured, HIPAA-secure workflow.

What does a patient logistics platform do?

How does VectorCare integrate with Epic and other EHRs?

Who uses the Healthcare Application Platform for Patient Logistics?

How does automated dispatching work in VectorCare?

Is VectorCare secure and HIPAA compliant?

How much does VectorCare cost?

What results can healthcare organizations expect?

Still Have Platform Questions?

Connect with VectorCare to discuss workflows, integrations, and ROI.

Secure & Trusted

Awards and Recognition

HIPAA-secure certification badge

HIPAA-Secure System

HIPAA-secure cloud infrastructure for patient data.

SOC 2 Type II compliance badge

SOC 2 Type II

Enterprise compliance standard for SaaS operations.

Modern Healthcare recognition badge

Modern Healthcare Recognition

Healthcare leadership recognition for advisory expertise.

Ready to Modernize Patient Logistics?

Tell us about your facilities, workflows, integrations, and volume so VectorCare can recommend the right deployment path.

Contact Us Today

You can also send us a quick email at info@vectorcare.com.